Clients we've turned into

long-term partners

Saudi CX Association is a non-profit organisation with over 500 members. It focuses on training and networking related to customer experience in Saudi Arabia. In our partnership, we are responsible for including platform evolution and website redesign.

  • Software

  • B2C

Our story with KFC goes way back. We’ve redesigned their website, mobile app, kiosks and more. And now, as strategic digital partner, we manage their omnichannel experience and analytics.

KFC's hot wings.
  • Food Commerce

  • B2C

Our long-term partnership with IKEA, the Swedish furniture giant, focuses on strategic digital transformation projects. We help shift their core business services from offline to online.

A small house kitchen.
  • Retail & FMCG

  • B2C

  • B2E

Booksy – a Polish unicorn in the beauty space – partnered with us to increase online sales and revenue. We defined, designed and developed their new CMS-based global website for 20+ markets.

A happy Booksy user at a barbershop.
  • Software

  • B2B

Pekao is the second-largest bank in Poland. Working in close partnership, we created a new design for their mobile transaction system, as well as PeoPay – their award-winning flagship app.

Peopay app widget.
  • Banking & Finance

  • B2C

Alinma Bank is a key player in the banking sector of Saudi Arabia. During our partnership, we help them build modern digital banking services in the GCC market in line with the Saudi 2030 Vision.

  • Banking & Finance

  • Software

AMG is the performance arm of Mercedes-Benz. Partnering with the team at their Stuttgart HQ, we developed a number of innovative product concepts for Mercedes-AMG car-sharing services.

A black Mercedes car parked in a dark room with a streak of red light behind it.
  • Automotive & Mobility

  • B2C

If there’s one relationship that defines us as a company, it’s our long-term partnership with PwC. As their digital partner, we consulted on numerous international projects of massive scale.

  • Services

  • B2B

Partnering with Mercedes-Benz Group, we work on innovative digital products for their automotive brands. Our work for the German car giant focuses on European and Middle Eastern markets.

  • Automotive & Mobility

  • B2C

Sumerge is a leading digital transformation company in the MENA region, specialising in banking and government projects. We teamed up to reimagine the banking experience in Saudi Arabia.

  • Software

  • B2B

Zain is the oldest and largest telecoms firm in the Middle East. As their strategic partner, we work to drive digital change and help them keep pace with the rapidly growing competition.

Zain logo.
  • Telecoms

  • B2C

Sanofi – a global healthcare firm – hired us to redesign the online platform for a key product. We led research in 3 countries to help them understand how best to engage target consumers.

  • Pharma

  • B2B

We’ve worked with PZPN (Polish Football Association) for many years. Our partnership highlights include creating a national digital football library, and designing their internal systems.

  • Gov & Public Sector

  • B2C

  • B2E

We’re digital consulting partners to Modivo – a European online fashion retailer. We conduct UX audits, interviews and user tests to continuously optimise their app and website experiences.

  • Fashion & Eyewear

  • B2C

We led the design of Burger King’s in-store kiosks, having partnered successfully with other AmRest brands. Since then, we’ve also taken charge of optimising their omnichannel experience.

The "Burger King" logo surrounded by icons from the kiosk.
  • Food Commerce

  • B2C

Polpharma Biologics is Poland’s largest biotechnology company. We initially defined, designed and developed their global website, before becoming their long-term digital consulting partner.

Polpharma Biologics' drug lab staff talking.
  • Pharma

  • B2B

Nethone is a B2B SaaS company that uses machine learning to detect online fraud. We used our digital consulting expertise to define their new products and redesign their consumer website.

  • Software

  • B2B

delio is on a mission to revolutionise online grocery shopping in Poland. They partnered with us to create their mobile app and deliver a state-of-the-art experience for their customers.

A father and a daughter unpacking groceries from Delio.
  • Retail & FMCG

  • B2C

We partnered with ABRSM – the exam board of the Royal Schools of Music – to digitise 120 years of offline processes. Working in London, we led the discovery, in-depth interviews, and design.

  • Gov & Public Sector

  • B2C

We provided digital consultancy to Polski Bus, before its sale to OnniBus. Our partnership with the Finnish bus operator has since resulted in a new ticketing platform, mobile app, and CRO.

The Onnibus mobile website.
  • Transport & Travel

  • B2C

NC+ partnered with us to revamp their ‘Moje NC+’ members’ area. We led an extensive discovery phase to analyse user needs, before turning the insights into a highly functional design.

The Canal+ website.
  • Media

  • B2C

eobuwie is a European leader in online footwear retail. After successfully creating their mobile app, we redesigned their homepage and partnered with them on many other strategic projects.

White Adidas sneakers.
  • Fashion & Eyewear

  • B2C

Part of Jerónimo Martins Group, Biedronka is Poland’s largest chain of discount shops, with over 3,000 stores countrywide. We created an all-new e-commerce platform for their non-food items.

Biedronka home logo.
  • Retail & FMCG

  • B2C

During our collaboration with Pizza Hut, we helped this food commerce giant unify the look of its ordering system, making it innovative and visually appealing.

  • Food Commerce

  • B2C

We’re proud strategic digital partners to naTemat – one of Poland’s leading media companies. We led a full redesign of their truly vast publishing platform and drove all KPIs to new highs.

Mobile version of the NaTemat website.
  • Media

  • B2C

Telemedi – a digital healthcare company with platforms dedicated to doctors and patients – teamed up with us to optimise their user flows and experience.

  • Healthcare

  • B2B

  • B2C

We’re longtime digital partners to Panattoni – Europe’s largest industrial retail developer. We’re responsible for their multi-market European website, which has been recognised by Awwwards.

The Panattoni website.
  • Logistics & Fulfilment

  • B2B

Omnipack are specialists in e-commerce fulfilment and logistics services. As their strategic digital partner, we redesigned their B2B website to support their European expansion plans.

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  • Logistics & Fulfilment

  • B2B

NN TFI was a Netherlands-based asset manager and investment funds group for institutional and wholesale investors worldwide. We partnered on multiple projects related to their financial programs and products.

  • Banking & Finance

  • B2C

Jerónimo Martins is the Portuguese parent company of Biedronka and Hebe. Since 2018, we’ve led numerous digital transformation and acceleration projects for their key brands and products.

Biedronka home logo.
A toothbrush cup.
  • Retail & FMCG

  • B2C

We partnered with Domino’s – one of the world’s most recognisable pizza brands – to reimagine the e-commerce experience for their customers.

  • Food Commerce

  • B2C

A leading financial intermediary, ANG partnered with us to design a new corporate site. One that reflects their core values of honest brokerage and responsible selling of financial products.

  • Banking & Finance

  • B2C

AmRest is one of Europe’s largest restaurant operators. We’re their strategic digital partner, working on complex, high-stakes projects for their core brands: KFC, Burger King and Pizza Hut.

KFC's hot wings.
The "Burger King" logo surrounded by icons from the kiosk.
  • Food Commerce

  • B2C

XTB is a financial hub that supports customers in saving, trading, and investing money. We helped them reposition themselves on the market with a redesign of their brand – setting up a whole new design system supporting a coherent visual communication.

  • Banking & Finance

  • B2C

The European Space Agency describes itself as “Europe’s gateway to space”. We partnered with them to create a portal dedicated to the aerospace industry and its wider community.

  • Gov & Public Sector

  • G2C

We’ve worked with Travelist for several years, helping them reimagine the hotel booking experience. As digital consultants, we also deliver ongoing iterative improvements to their platform.

  • Transport & Travel

  • B2C

DevSkiller is one of Poland’s hottest B2B SaaS start-ups. As their digital partners since 2018, we’ve helped create their DevSkiller and MapSkiller platforms, among other digital products.

  • Software

  • B2B

Warner Music Group is the third-largest record label conglomerate in the world. Their Polish branch teamed up with our creative department, FDC, to produce music videos for their leading artists – Blanka and Smolasty.

  • Entertainment

  • B2B

Our story with Park of Poland started with a simple landing page back in 2017. Since then, as their strategic partners, we’ve created their e-commerce platform, website, and much more.

  • Entertainment

  • B2C

PWN is Poland’s leading scientific publisher. We’ve worked with them for several years to digitally transform huge parts of their business. We also lead on their design and development.

  • Healthcare

  • B2C

NN is a Netherlands-based international finance group. We began our long-term partnership by redesigning their digital sales funnel, before consulting on various other strategic projects.

  • Insurance

  • B2C

MoonieNFT is a play-to-earn gaming platform based on web 3.0. We co-created the concept from scratch, along with the pitch deck, branding, design and development for the website and product.

Moonie characters.
  • Crypto & Blockchain

  • B2C

Getin Bank is a Polish bank with around 2.4m clients. Our two-year partnership saw us lead on UX and UI design and introduce important new functionalities to their transactional platform.

  • Banking & Finance

  • B2C

DareIT is a learning and networking hub that helps people find their place in the world of IT. In our partnership, we helped them redesign and rebrand their platform.

DareIT - preview image
  • Education

  • B2B

  • B2C

Early Stage is Poland's largest network of franchised English language schools for children and teenagers. We cooperate on optimising and developing crucial digital tools for operating the business.

  • Education

  • B2C

We teamed up with the multinational Tavex team, leading precious metals and forex dealer in Northern Europe, to work on clients' dashboard redesign. We also developed brand’s tone of voice.

  • E-commerce

  • B2C

Reebok is one of the most renowned footwear brands on the globe. They partnered up our creative department, FDC, to produce a video tribute to old-school rap – and promote their Classic line shoes, Club C.

  • Fashion & Eyewear

  • B2C

Lite e-commerce stands behind the success of delio, a home delivery groceries service. We teamed up to develop, design and conduct UX research for a top-notch app and web experience.

A father and a daughter unpacking groceries from Delio.
  • Food Commerce

  • B2C

We’re a digital partner and investor in KTS Weszło – one of Poland’s most innovative football clubs. We manage their web platform, which allows shareholders to shape the club’s decisions.

  • Sports

  • B2C

We have partnered with HBO on multiple creative projects, including dedicated content creation for channel productions, such as video footage and promo campaigns.

  • Entertainment

  • B2C

vlayer is a web3 innovator backed by many industry evangelists. To help them share their vision with the world, we supported them in setting up their digital presence from scratch.

  • Crypto & Blockchain

  • B2B

We created state-of-the-art software for the Nest – a premium co-working space in Warsaw, in the heart of Europe.

  • Real Estate

  • B2B

We partnered with this German textile manufacturer to design and develop an e-commerce platform with custom t-shirt creator. Our Shopify-based solution helped the brand grow internationally.

Textile One logo.
  • Fashion & Eyewear

  • B2C

Spacely is a Web3 platform for content creators and their audiences. We were responsible for the visual style and website, and we partnered with Butter creative studio for the branding.

  • Crypto & Blockchain

  • B2B

We partnered with RTB House to work on branding, visual concepts and web design for one of their innovative new products for the martech industry.

  • Software

  • B2B

NapelonCat is a Polish SaaS startup in the social media space. We partnered with them to optimise their digital product and website for better usability and increased conversion rates.

  • Software

  • B2B

Kompania Piwowarska is one of Poland’s largest brewing groups. We partnered with them to redesign their international corporate website, as part of a wider rebranding effort.

Two people are discussing beer.
  • Retail & FMCG

  • B2B

  • B2C

Hebe is Poland’s second-largest cosmetics retailer. In 2018 we defined and designed their new e-commerce platform. In 2022 their online sales (PLN 165m) now account for 13% of revenue.

A toothbrush cup.
  • Healthcare

  • B2C

Body Chief is one of the leading brands in the Polish diet subscription market. Together with our photo and video production house, FDC, we added a pinch of salt to their video commercials.

  • Food Commerce

  • B2C

BaseLinker is Poland’s no.1 integration tool for e-commerce – backed by one of the country’s wealthiest people. We revamped their website to support the brand’s international expansion.

A woman in a blue jumper is checking the BaseLinker website.
  • Software

  • B2B

Heroify is a Polish startup developing a skill-testing platform for data-driven companies. We contributed to their growth by enhancing the desktop and mobile user experience and platform interfaces.

  • Software

  • B2B

We’re investors and shareholders in kikfit – a premium food subscription service. We used our digital expertise to create a new e-commerce and tech platform to drive the company’s growth.

A screen from the kikfit website.
  • Food Commerce

  • B2C

Kwadron is Europe’s largest manufacturer and supplier of tattoo and permanent make-up products. They're best known for super-quality tattoo needles and cartridges beloved by many tatoo artists.

  • Manufacturing

  • B2B

Komfort is Poland’s largest chain of specialist home furnishing shops. We’ve helped improve their digital channels, optimise the e-commerce experience, and refine their transactional comms.

  • Retail & FMCG

  • B2C

ALAB are a leading Polish medical diagnostics company. As their long-term consulting partner, we’ve designed several innovative digital products and improved the overall customer experience.

  • Healthcare

  • B2C

Runmageddon is one of the most popular sports events in Poland. We partnered to create cutting-edge digital solutions, enhancing participant experiences and streamlining operations.

  • Sports

  • B2C

Shuffle.dev helps front-end developers get more work done. We provided design and content for its Top 100 Web Devs to Follow report, which helped position the brand for its target market.

  • Software

  • B2C

Roche is one of the world’s leading biotechnology companies. As their digital consultants, we created an internal tool that allows them to unify design across multiple teams and initiatives.

  • Pharma

  • B2B

In two years of close cooperation, we designed Porówneo’s entire sales funnel. And we helped them become one of the top online car insurance marketplaces in Poland.

The Porówneo mobile website.
  • Insurance

  • B2C

Ottolander Medical provide remote treatment to people with long-term facial palsy. Working closely with them, we conceived and designed the digital platform at the heart of their offering.

  • Healthcare

  • B2C

Cinema City is a cinema chain with 35 sites across Poland. We joined forces to design and develop a landing page to support their innovative marketing campaigns, like their Minecraft event.

  • Entertainment

  • B2C

Emanui is a new brand in the menstrual health and hygiene space. We partnered with them to analyse their product and brand comms strategy and support their performance marketing efforts.

  • Healthcare

  • Pharma

  • B2C

Freeway Camper is an online camper rental service operating in Europe. We cooperate on both optimising B2B tools and enhancing rental processes for B2C.

  • Transport & Travel

  • B2B

  • B2C

dCompany – one of Norway’s most innovative legal start-ups – chose us as their design partner. We created their web platform, which simplifies, automates and digitises corporate processes.

  • Gov & Public Sector

  • B2G

Civical is a social media management start-up. After collaborating successfully on their web platform, we worked on their branding and designed and built their CMS-based consumer website.

  • Software

  • B2C

Lano is a leader in HR technology, specialising in global team management. As their strategic partner, we helped them gain a deeper insight into how HR managers manage and operate payroll.

  • Software

  • B2B

Take & Go is a Polish brand of self-service convenience stores. Drawn to our customer experience expertise, the client invited us to optimise the CX for their futuristic shopping concept.

  • Retail & FMCG

  • B2C

Premium Mobile was one of the fastest-growing telecommunications companies in Poland. We used our digital consulting expertise to help them build a referral platform for their customers.

  • Telecoms

  • B2C

Polish lingerie brand Obsessive hired us to optimise their e-commerce experience. We led a detailed discovery phase, with user testing and in-depth interviews, and consulted on usability.

  • Fashion & Eyewear

  • B2C

As digital partners to Muscat – the designer eyewear retailer – we redesigned and developed their e-commerce site’s front end. And we created a tool to help quickly scale up their business.

A young woman wearing glasses.
  • Fashion & Eyewear

  • B2C

Moiess is a swimwear brand founded by Jessica Mercedes Kirschner – one of Poland’s best-known fashion bloggers. We worked together to create and successfully launch its e-commerce platform.

  • Fashion & Eyewear

  • B2C

MillionPugs is a cashback platform for the gaming industry. We teamed up with them to create their branding and website, unlocking their digital potential and fuelling their global growth.

  • Gaming

  • B2B

  • B2C

Gymsteer helps people find and use fitness services in Poland. We designed their new mobile app for launch, built the strategy around it, and created multiple landing pages to support it.

Different Gymsteer's mobile screens.
  • Entertainment

  • B2C

Carsmile is a vehicle leasing and subscription service. We used our digital consulting expertise to improve the customer experience, increase usability, and boost performance against KPIs.

  • Automotive & Mobility

  • B2C

Led by a group of ex-PwC consultants, SparkBS chose us to create the Spark mobile app – their innovative fintech product. As full-service digital consultants, we took care of every detail.

A woman paying with her phone.
  • Retail & FMCG

  • B2C

In partnership with Next, we designed and developed a digital product dedicated to the telecom industry. One that can be used as a white-label solution for creating a custom mobile network.

  • Telecoms

  • B2B

4Finance are global leaders in digital consumer finance. We partnered with them to define their new breed of B2C lending product. And we also designed the online lending platform itself.

  • Banking & Finance

  • B2C

Vivus is an online personal loan platform for the Polish market. As their digital partner, we conducted a UX audit, data analysis, and user tests to optimise their online credit form.

  • Banking & Finance

  • B2C

Autobahn Network (formerly Tixl) is a German start-up operating in the crypto space. We provided branding support and 3D visualisations to elevate their visuals before a round of funding.

  • Crypto & Blockchain

  • B2C

Samito is an e-commerce marketing automation tool. Using in-depth research and smart strategy, we helped define the direction of their brand and product – and set the business up to thrive.

  • Software

  • B2B

Newonce is one of Poland's most influential media and podcast sites for millennials and Gen-Z. We created two new versions of their platform, using our extensive design and dev expertise.

A young man is looking and reaching his hand to the camera.
  • Media

  • B2C

A leading Polish medical diagnostics firm, Enel-Med partnered with us to reimagine their user experience. We took the lead on their new mobile app, as well as optimising their web platforms.

  • Healthcare

  • B2C

VetExpert is a leading producer of food and supplements for animals. As digital consultants, we led a UX audit of their e-commerce platform, which drove a host of improvements to the site.

  • Retail & FMCG

  • B2C

Veriori are a start-up specialising in product verification. As their long-term digital partners, we worked on their web app for supply chain and tracking, based on blockchain technology.

  • Crypto & Blockchain

  • B2B

Drawn to our crypto and blockchain expertise, NFT tech start-up Uniqly chose us as their strategic design partner. We’re responsible for creating NFT collections for their physical products.

  • Crypto & Blockchain

  • B2C

We’re proud partners to workwear industry leaders TheOneGroup. Our work with them has included, among other things, a redesign of their website, e-commerce platform and optimisation process.

Textile One logo.
  • Fashion & Eyewear

  • B2B

My-Headhunter is a search tool that gathers over 20,000 pro headhunters from around the world. We led a full site overhaul, making it more attractive, better performing, and easier to use.

  • Services

  • B2B

  • B2C

Intellipse is a human-centric SMS marketing platform – backed by Google Ventures, among others. We redesigned the information architecture, flows and processes for their SaaS solution.

  • Software

  • B2B

Hoard bridges the gap between NFTs and gaming. In 2017, we led the research, strategy, design and development for its platform, which integrates in-game items with the Ethereum blockchain.

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  • Crypto & Blockchain

  • B2B

Working alongside the European Space Association, we audited and led on UX and UI for the entire platform created for the European Union’s Horizon 2020 programme.

  • Gov & Public Sector

  • G2C

In close collaboration with Berlin-based C&K, we worked on their innovative SaaS platform that supports NGOs and politicians with their social media activity.

  • Software

  • B2C

Using our trusted end-to-end process, we reimagined the vision and concept for one of Poland’s largest RFP platforms. We led the discovery and strategy phases, as well as UX and UI design.

  • Services

  • B2B

Accelpoint is an accelerator and VC firm. As strategic partners, we’ve led their brand refresh, website design and development. Our experts also run workshops for the company’s start-ups.

  • Services

  • B2B

We partnered with AIC – a Dutch heat-transfer technology firm – to revamp their new website. And we implemented everything in pixel-perfect front and back-end development, with CMS.

  • Manufacturing

  • B2C

VAIOT create cutting-edge AI assistants for businesses and consumers. As their strategic digital partner, we work closely together on various blockchain-based projects.

Vaiot website.
  • Crypto & Blockchain

  • B2C

Part of Empik Group, Going. is a daily calendar of cultural events. As their digital consulting partner, we worked together to redesign their e-commerce platform and customer experience.

"Empik bilety" logo.
  • Entertainment

  • B2C

FinAI is a fintech company that’s simplifying the world of finance. We provided usability testing in their early growth stage, before later offering our strategic UX consulting services.

  • Insurance

  • B2C

We partnered with Feel the Flow – a Polish summer and winter camp organiser – to digitalise their booking processes.

  • Transport & Travel

  • B2C

Elektrownia Powiśle is a landmark shopping mall in Warsaw. We created a new, CMS-based site for its big opening. In just 6 days. Something their previous partner hadn’t managed in 6 months.

Elektrownia Powiśle building.
  • Retail & FMCG

  • B2C

Czerwona Skarbonka is an online loan marketplace. As consulting partners for this Polish brand, we were responsible for the full redesign of their digital platform.

  • Banking & Finance

  • B2C

Working closely with Codelab, we developed software for warehouse machines and hardware products for one of their clients in the manufacturing industry.

  • Manufacturing

  • B2B

Part of the RTB House group, Adlook helps brands increase their online visibility. Working in close partnership, we developed their brand identity and designed their B2B website.

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  • Media

  • B2B

The Advertising Market Convention is one of the highest-profile advertising industry events in Poland. As strategic digital partners, we were responsible for creating the event’s mobile app.

  • Services

  • B2B

Univers is another of our web 3.0 co-creations. It's a metaverse ecosystem where users, their digital identities and assets travel easily through immersive virtual worlds and experiences.

Happy 3d characters are enjoying Univers.
  • Crypto & Blockchain

  • B2C

A Polish start-up, BeamUp makes it quick and easy to send, receive and split payments between multiple people. We used our UX expertise to make sharing money even more fun and accessible.

Screens from BeamUp's app.
  • Banking & Finance

  • B2C

We’re long-term partners to VMLY&R – a US-based global brand and customer experience agency. We support them in implementing marketing projects that require a user-oriented approach.

  • Services

  • B2C

We teamed up with JJO to create a sleek new website for their mobile investment app for millennials. Our scope of work also included key visuals, information architecture, and custom icons.

  • Banking & Finance

  • B2C

Plenti is a Polish rental platform offering a wide range of products for short-term rentals, including electronics or household appliances. We provided analytics services to contribute to its development.

  • E-commerce

  • B2C

Cosinus is a chain of vocational schools in Poland. We partnered with them to uncover the needs and expectations of potential students, and define how best to communicate with them online.

  • Education

  • B2C

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Man driving a car.
Man driving a car.

Automotive & Mobility

Digital technology has a huge influence on how we all get around. And as competition grows in the automotive and mobility space, so too does the need for even more innovative, sustainable and human-centred solutions.

Our team works at the cutting edge of the automotive and mobility sector, providing digital consultancy to industry giants such as Daimler, and Mercedes-AMG. We partner with brands to move and engage consumers in new and exciting ways. And we help make mobility services more seamless and accessible in markets worldwide – from Europe to the Middle East and beyond.

  • → Digital Products

  • → Automated Processes

  • → Consumer Insights

  • → Innovative Experiences

  • → Brand Loyalty & Engagement

  • → Service Design

Klaudia Doerffer, Head of Research & Strategy at Flying Bisons.

MEET OUR EXPERT

Klaudia Doerffer Automotive & Mobility Expert

Klaudia built and managed the design team at InMotion Ventures – Jaguar Land Rover’s incubator and accelerator in London, focused on mobility and transport. The team’s role was to design innovative JLR-owned services and mentor start-ups in InMotion’s portfolio. In her day-to-day role with Flying Bisons, Klaudia focuses on sharing her expert knowledge with our clients
in the mobility industry.

Bankers making a deal.
Bankers making a deal.

Banking & Finance

Money is a serious business. And when customers choose a financial product or service, they need to know they can absolutely trust the brand providing it.
For your digital product, that means only the best is good enough. Seamless, intuitive and reliable experiences are key to building confidence – and keeping potentially millions of customers on your side.

We create standard-setting digital products for established financial brands and ambitious start-ups alike. Our partners include banking leaders such as Pekao and Getin Bank, as well as large investment firms like NN TFI. And we’ve delivered everything from mobile apps and customer hubs to credit forms and corporate websites.

  • → Large Volumes of Screens

  • → Tested and Validated Designs

  • → Innovative Products

  • → Next-generation Experiences

  • → Cross-selling

  • → Mobile-first Products

  • → Decentralisation

  • 2 in 10

    … of Poland’s biggest banks have worked with us

  • 5.6 million

    Users of the mobile app we created for Pekao

  • €293 billion

    Value of assets managed by our client NN TFI

MEET OUR EXPERT

Jakub Danecki Banking & Finance Expert

Jakub is a Digital Consultant with extensive experience in banking and finance. In the past few years, he served as the Head of the BNP Paribas UX Center of Expertise. During his tenure, his team was responsible for implementing a Design System and establishing a Design Operations framework to enhance the bank's design maturity. With his wealth of expertise, Jakub is now assisting us in achieving new goals.

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Crypto & Blockchain

The crypto and blockchain industry is booming. This next-generation technology powers processes in a widening range of industries, from retail payment and supply-chain management to ID verification and fraud prevention. And its influence on business seems only set to grow.

We’ve been active in the crypto and blockchain space since 2016, working on dozens of high-profile projects in that time. Our reputation for research, strategy and design innovation has seen us work with the likes of Vaiot, Veriori, Spacely and Uniqly. And we’re always excited to take on new challenges in the sector.

We’re also personally invested in the crypto and blockchain industry, having co-launched an NFT gaming start-up in 2021. MoonieNFT was supported by the world-renowned Polkastarter launchpad, and has since captured the imagination of hundreds of thousands of people worldwide.

  • → Protocol Integration

  • → Tokenisation

  • → Blockchain Developers

  • → Play2Earn

  • → Customer Experience

  • → NFT

  • → Community Building

  • → Marketing and Sales

  • → Roadmapping

  • → Decentralisation

  • USD 15 million

    MoonieNFT’s valuation after launch

  • 10+

    Crypto & blockchain projects delivered and founded

  • 250,000

    Number of people who tried to invest in MoonieNFT’s public round

  • 77,000

    Followers of MoonieNFT on Twitter

Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

MEET OUR EXPERT

Łukasz Kowalski Crypto & Blockchain Expert

Łukasz is an experienced digital consultant and co-founder of Flying Bisons. He conceived the idea behind MoonieNFT, and was responsible for raising capital and launching on both ETH and BSC networks. He brings a strong background in value proposition creation and an impressive record of successful product deliveries.

Canal+ entertainment website.
Canal+ entertainment website.

Entertainment

The digital revolution in the entertainment and leisure industry shows no sign of slowing. Technology continues to advance at dizzying speed. New generations are calling the shots on how we consume media. And global events like the pandemic are fundamentally changing how we spend our free time – online and off.

As experts in the entertainment sector since 2016, we understand the ever-evolving needs and habits of modern digital consumers. Our experience allows us to quickly and effectively build solutions that raise conversions and boost sales.

Like when we shaped the entire digital presence and customer experience for Park of Poland, Europe’s largest tropical-themed water park. After delivering their complex e-shop, we went on to power it up with key functionalities for ticketing, payments, bookings and accommodation. All resulting in higher-performing, easier-to-manage processes.

  • → Customer Experience

  • → Conversion Rate Optimisation

  • → Digital Transformation

  • → Increasing AOVs

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepages and Landing Pages

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • 1 million

    Unique users of Park of Poland’s web and e-platform

  • Thousands

    … of transactions processed daily on Park of Poland’s platform

  • 10TB

    … of data transfer in Park of Poland’s system

  • 0.5 seconds

    Time from payment to transaction completion after our improvements to Park of Poland’s system

Paweł Sobociński, Head of Development at Flying Bisons.

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Paweł Sobociński Entertainment Expert

Paweł is partner and Head of Development at Flying Bisons. With over 12 years’ experience in IT, he’s developed solutions for the likes of Microsoft, Huawei, IKEA, Avon, Park of Poland, and Play. Away from work, Paweł is a fan of digital entertainment and enjoys motorsports and sim racing in his free time.

Woman with fancy glasses.
Woman with fancy glasses.

Fashion & Eyewear

For fashion brands, digital transformation is no longer a choice. It’s an absolute necessity. As costs and competition grow, and the sector moves away from traditional brick-and-mortar practices, brands must embrace new ways to adapt and thrive. By investing in digital, they can refine and scale their operations, create standout customer experiences – and increase efficiency across the entire value chain.

We’ve been providing digital expertise to fashion brands for almost a decade, partnering with a host of innovative start-ups and established industry leaders in that time. 

Our digital solutions have helped Muscat – a leading Polish eyewear brand – to attract more customers and accelerate business growth. And we’ve forged long-term strategic relationships with the likes of eObuwie, building and maintaining numerous digital sales channels.

  • → Omnichannel Experience

  • → E-commerce

  • → Conversion Rate Optimisation

  • → Increasing AOV

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepages

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • → Internal Systems

  • → PIM

  • → Price & Campaign

  • → In-store Shopping

Kamil Tatol, Chief Executive Officer at Flying Bisons.

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Kamil Tatol Fashion & Eyewear Expert

An experienced digital consultant, product manager and product designer, Kamil has led and delivered projects for numerous brands in the fashion sector – including eObuwie, Modivo and Textile One. He is among 200 designers from around the world who have earned the Baymard Institute's prestigious UX Certification. With hands-on experience across multiple industries, he’s passionate about creating solutions that exceed customer expectations and drive business results.

Family of four eat KFC together.
Family of four eat KFC together.

Food Commerce

Demand for online food ordering is soaring, with customers expecting exceptional service at competitive prices. To win a slice of the food commerce pie, businesses must invest to streamline digital sales, build loyalty, and create positive experiences that people want to repeat. Over and over again.

We’ve delivered dozens of high-profile food commerce projects – including a full redesign of KFC’s omnichannel experience. Our work covered mobile, web and kiosk, and sparked a sharp increase in conversions across several European markets. 

We also partnered with Burger King to reimagine their digital kiosk experience. And we had the opportunity to design a brand-new e-commerce platform for Domino’s – the global pizza giant.

  • → Customer Experience

  • → Conversion Rate Optimisation

  • → Increasing AOV

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepage

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • +84%

    Uplift in mobile conversions for KFC – within one year

  • 2

    Digital kiosk projects completed for KFC and Burger King

  • 3

    Number of global food giants we’ve worked with so far

  • 7

    Number of European markets our KFC solutions are live in

Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

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Łukasz Kowalski Food Commerce Expert

Łukasz is an experienced digital consultant and co-founder of Flying Bisons. He was responsible for supervising our long-term cooperation with KFC, creating its new European omnichannel experience. He also worked closely with Domino’s Pizza to create a unique digital experience for their Polish customers.

Gov & Public Sector

Digital is transforming the public sector across the globe. Government services are increasingly moving online. And as the use of mobile and other devices increases, so too do citizens’ expectations around user experience and digital functionality when accessing essential services.

At Flying Bisons, we understand the need for constant innovation in the delivery of government services. And it’s one of the reasons we were chosen to redesign the digital platform for Saudi Arabia’s labour market.

Our work involved spending a week in Riyadh, where we led a series of exploratory interviews with users and businesses. And we used the insights we gathered to completely re-think how users experience our client’s platform. We’ve also worked with the Polish Football Association, who hired us to design a public video library and a new internal system.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Government Platforms

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • 9 million+

    Users of the Qiwa platform

  • 500,000+

    Businesses in Saudi Arabia using Qiwa

  • 5 days

    … of on-site discovery and workshops in Riyadh

  • 5,000+ hours

    … of research, design, copy and UX writing time invested in the project

MEET OUR EXPERT

Piotr Golianek Gov & Public Sector Expert

An experienced Digital Consultant with over 8 years in Product Management and an alumnus of the University of Virginia Darden School of Business. Piotr has been involved in various projects in Saudi Arabia, including Qiwa. Additionally, he played a vital role in creating a Public Platforms report and organising a Public Platforms Masterclass in Riyadh. His expertise is invaluable, and his ability to collaborate with multiple teams makes him a true expert in his field.

Mother reading to her daughter.
Mother reading to her daughter.

Healthcare

Few industries have been shaped more by technology in recent times than healthcare. Global events such as the COVID-19 pandemic have accelerated digital transformation across the sector. And businesses are seeking ever more innovative ways to deliver personalised, patient-focused healthcare solutions.

At Flying Bisons, we’ve partnered with some of the biggest healthcare providers in Poland and beyond. And we’ve used our expertise to create seamless digital experiences for patients, doctors, nurses and medical staff – even pet owners and vets.

Our project highlights in the healthcare sector include:

  • Designing an e-commerce platform for Alab, allowing specific target groups such as pro athletes to schedule medical tests at home
  • Helping Telemedi.co, an online medical consultation platform, to automate key onboarding processes
  • Leading hundreds of in-depth interviews with patients in the USA, UK, Germany, Poland, Russia and Philippines, to better understand their needs and expectations
  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Patient Data Security

  • → Design for Trust

  • → KYC Process Integration

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • → Digital Acceleration

  • → API Integration

  • 3,000

    Number of different lab tests offered by ALAB

  • +500k

    Users of our healthcare digital products

Michał Proniewicz, Head of Design at Flying Bisons.

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Michał Proniewicz Healthcare Expert

Michał is a digital consultant and partner at Flying Bisons, experienced in working with medical start-ups and innovative mobile healthcare products. He led, among others, our redesign of mobile app for one of the Polish medical healthcare leaders, working closely with our expert team of UX and UI designers, writers, and developers.

Woman driving a car.
Woman driving a car.

Insurance

Across the world, insurance companies are using digital to streamline operations and automate complex, time-consuming processes. It allows them to reduce costs, improve efficiency and open up new opportunities. And, crucially, it improves the experience for customers – making it easier for them to compare quotes, buy cover, and manage policies.

At Flying Bisons, we create digital products that make insurance processes super simple and accessible for users. It’s why we’re trusted by international industry leaders like Nationale Nederlanden, as well as popular comparison engines such as Porówneo.

We understand the complex systems under the bonnet of most insurance tools and services. And we keep the needs of users and clients in mind at every stage of our process – allowing us to deliver tailor-made products that meet expectations. Every single time.

  • → User Experience

  • → Digital Transformation

  • → Digital Consulting

  • → Exploratory Interviews

  • → Mobile-first Products

  • → Next-generation Experiences

Michał Proniewicz, Head of Design at Flying Bisons.

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Michał Proniewicz Insurance Expert

Michał is an experienced digital consultant and partner at Flying Bisons, specialising in product strategy, user experience and UI design. He has almost a decade’s expertise in creating digital products, including websites and mobile apps. And he led our redesign of NN TFI’s transactional system, among other high-profile products.

Manufacturing a car.
Manufacturing a car.

Manufacturing

Manufacturing is the engine room of the global economy, providing employment, generating wealth, and driving technological change.

It’s also a hotbed of digital innovation. Automation, AI and data analytics are pivotal in modern manufacturing processes. And companies are constantly deploying new technology to increase efficiency, reduce costs and outmanoeuvre competitors.

At Flying Bisons, we’ve designed interfaces for equipment in some of the world’s most modern manufacturing facilities. Our solutions reduce the risk of human error, make operation and maintenance easier, and improve the overall experience for users.

  • → User Experience

  • → Digital Transformation

  • → Digital Consulting

  • → Exploratory Interviews

  • → Mobile-first Products

  • → Next-generation Experiences

  • → Corporate Websites

Michał Proniewicz, Head of Design at Flying Bisons.

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Michał Proniewicz Manufacturing Expert

Michał is an experienced digital consultant and partner at Flying Bisons, specialising in product strategy, UX and UI design. He has almost a decade’s expertise in creating digital products, including websites and mobile apps. Michał led our partnership with Codelab, which saw us develop software for warehouse machines and hardware products.

Media

Competition in the media industry has never been more fierce, with even the giants at the top starting to feel the heat. And as consumer power and choice continues to grow, it’s never been more important for brands to stand out and maximise the value they offer.

At Flying Bisons, we help media brands redefine and differentiate themselves in a heavily crowded market. We work with them to create more enriching, loyalty-building experiences for their users, using our industry-leading research, design and technology expertise.

Improving the user experience allows you to deliver more value – which in turn positively impacts page views, user retention and loyalty. Poland’s third-largest online news outlet, naTemat, for example, saw page views jump 30% after just one month of implementing our new design.

Our board members have direct experience working for media companies, having held senior roles at the likes of Socializer and Isobar. We also co-founded Flying Digital Content – our own in-house agency specialising in photo and video content.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Government Platforms

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • +30%

    Uplift in page views for naTemat within a month of our design going live

  • +2,387%

    Increase in plays for the audio feature on naTemat’s new website

  • 10 million

    Monthly visitors to naTemat’s media platform, which we redesigned from scratch

Artur Manista

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Artur Manista Media Industry Expert

Artur has been involved in the advertising and media industry for 20 years. In that time, he and his teams have worked on multiple award-winning advertising campaigns. And he’s helped develop numerous innovative media platforms and communication channels.

Father and daughter unpacking groceries from delio together.
Father and daughter unpacking groceries from delio together.

Retail & FMCG

Retail is a fierce and fast-paced industry. One with an ever-evolving set of challenges – from supply-chain uncertainty and economic instability to environmental pressures and shifting consumer behaviour.

By embracing digital transformation, retailers can get upstream of problems and gain an advantage over their rivals. Smart data collection and analysis helps them predict trends, understand buyer preferences and develop better products. While new technologies allow them to create experiences that wow customers and build loyalty – online and off.

At Flying Bisons, we create world-class digital products that help retailers stand out and succeed in a highly crowded marketplace. Our partners in the sector include the Polish supermarket giant Biedronka (Jerónimo Martins), European fashion leader eobuwie, and grocery industry disruptor delio – among many others.

  • → Digital Consulting

  • → Digital Transformation

  • → Digital Acceleration

  • → User Experience

  • → Service Design

  • → PIM

  • → Price & Campaign

  • → Order Management

  • → E-commerce Development

  • → Data Analytics

  • → Loyalty Programmes

  • → Conversion Rate Optimisation

  • → Mobile Apps

  • → Customer Journey Maps

  • → Exploratory Interviews

  • €14.5bn

    Value of sales made by supermarket chain Biedronka in Poland in 2021

  • USD 245.6m

    Online revenue generated by eObuwie’s digital platforms

  • 40 million+

    Number of customers that use our Retail & FMCG solutions

  • 3 months

    That’s all we needed to redesign Delio’s groundbreaking mobile app

Kamil Tatol, Chief Executive Officer at Flying Bisons.

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Kamil Tatol Retail & FMCG Expert

An experienced digital consultant, product manager and product designer, Kamil has led and delivered projects for numerous brands in the Retail & FMCG sector. These include Hebe, Varner, eObuwie, Biedronka, and Delio. Kamil is among 200 designers worldwide to have earned the Baymard Institute's prestigious UX Certification. With hands-on experience across multiple industries, he’s passionate about creating solutions that exceed customer expectations and drive business results.

Software engineer presenting his work.
Software engineer presenting his work.

Software

Worth nearly $1 trillion, the global software development industry touches almost every aspect of our lives. Often in ways we don’t even realise.

Most of the everyday innovations we rely on are powered by some kind of software. And development companies are constantly working to make their solutions better, simpler and more convenient. Because happy users make healthy businesses.

At Flying Bisons, we create, implement and operate custom software for partners in a wide range of industries. We mostly develop web and cross-platform mobile apps, with a focus on solving specific business challenges (like we did for Park of Poland).

We’re a strategic partner to many digital-first and digital-native companies. We support them by maintaining and developing their internal systems, SaaS products and marketplaces through the full lifecycle – from research and strategy to design, development and analytics.

  • → Corporate Websites

  • → Internal Systems

  • → E-commerce Platforms

  • → Cross-platform Mobile Apps

  • → Hexagonal Architecture Apps

  • → Infrastructure Creation

  • → Monitoring (App, Infrastructure)

  • → Maintenance and SLA

  • x12

    Increase in Black Friday traffic for Park of Poland, thanks to our app and infrastructure

  • 1 million +

    Our apps sell over PLN 1 million of products each day

Paweł Sobociński, Head of Development at Flying Bisons.

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Paweł Sobociński Software Expert

Paweł is partner and Head of Development at Flying Bisons. With over 12 years’ experience in IT, he’s developed solutions for the likes of Microsoft, Huawei, IKEA, Avon, Park of Poland, and Play. Paweł specialises in back-end development and web app architecture, using PHP, SQL, NoSQL, Redis, RabbitMQ, and React. Away from work, he’s a lover of digital entertainment with a passion for motorsports and sim racing.

Football players on the field.
Football players on the field.

Sports

With its global appeal and ever-increasing digitalisation, the sports industry has become a powerful magnet for investment and innovation.

New technology is transforming the way sports are played, promoted, managed and consumed. And with the rise of esports, data analytics, NFT and blockchain technology, the opportunities for digital start-ups and service providers are vast.

We’re a trusted digital partner to brands in the sports industry, working on everything from custom apps and websites to e-commerce platforms and content libraries.

Our sport-obsessed team are tuned into the ever-changing needs and trends of the industry. And we use our sector expertise to create solutions that both delight users and drive business results for clients.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • → Corporate Websites

  • → Internal Systems

Artur Manista

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Artur Manista Sport Expert

Artur is Head of Growth at Flying Bisons and an expert in sports strategy and marketing. A former Director of Sports Marketing at Dentsu Polska, he has worked as a communications and sponsorship advisor for various high-profile sporting events. Artur is also a competitive sailor, and a regular participant in ocean and offshore regattas.

Woman texting.
Woman texting.

Telecoms

For telecoms brands, digital innovation is the key to sustainable business success. It allows them to operate more flexibly and efficiently than their rivals in a highly competitive space. And it helps them create services tailored to individual users – such as customised data plans and personalised customer support.

At Flying Bisons, we define, design and build industry-leading digital products for telcos around the world.

Our partners include Zain – the largest mobile operator in the Middle East – who hired us to lead their digital transformation. The work spanned everything from research, strategy and usability testing to in-depth interviews, audits, customer journey mapping and design.

Closer to home, we’ve also worked with Polish providers Premium Mobile and Next. Our digital solutions have helped strengthen their respective service offerings and position both brands as major market players.

  • → User Experience

  • → User Interface

  • → Frontend Development

  • → Backend Development

  • → Exploratory Interviews

  • → In-depth Interviews

  • → Digital Transformation

  • 49.5 million

    Number of active Zain customers

  • 2 months

    Time we spent on-site in Kuwait for Zain’s digital transformation

Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

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Łukasz Kowalski Telecoms Expert

Łukasz is an experienced digital consultant and co-founder of Flying Bisons. He supervised our partnership with Zain, the Kuwaiti telco brand, and has overseen various projects for providers in the Polish market.

Person waiting at the airport.
Person waiting at the airport.

Transport & Travel

For transport and travel companies, simply getting people from A to B is no longer enough. To keep customers happy and loyal, they need to provide engaging, personalised and sustainable travel experiences – with digital technology at their core.

Smooth online booking, intuitive search functions and seamless mobile experiences are key. So too are efficient reservation management tools, trip planners and rating systems. And a willingness to embrace emerging technologies such as VR, AI and the internet of things.

At Flying Bisons, we understand the digital needs of transport and travel brands. And we have the expertise and resources to solve their most complex challenges at scale.
We’ve forged strategic partnerships with the likes of Travelist and OnniBus, optimising their search, booking, checkout and mobile experiences, while shaping their product strategies for the future.

  • → E-commerce Platforms

  • → Digital Strategy

  • → User Research

  • → User Experience

  • → Mobile-first Products

  • → Digital Transformation

  • → Usability Testing

  • → Trends Analysis

  • → User Story Mapping

  • → UX Audit and Heuristic Evaluation

  • → Competitor Analysis

  • → Benchmarking

  • → Analytics

  • → Conversion Optimisation

  • → Sales Optimisation

  • 10+

    User flows refined

  • 400+ hours

    Dedicated to UX auditing, research, strategy and usability testing for Travelist

MEET OUR EXPERT

Halyna Kucheryava Transport & Travel Expert

Halyna is a lead UX/UI designer at Flying Bisons, specialising in Transport and Travel. With a background in psychological research, she has designed and delivered solutions for clients across Europe and the USA. In her work, Halyna focuses on using design to create business value and deliver outstanding user experiences.

Education

Digital technology has revolutionised how education is accessed and delivered. Online tools, platforms and apps allow educators to teach in ever more inspiring and innovative ways. And they transform the experience for learners, removing physical, geographical and economic barriers – and opening up vast new worlds of knowledge.

Investment in the sector's digital transformation is growing. And we regularly partner with education brands to turn their existing analogue solutions into future-ready digital tools and experiences. Over the years, we’ve gained a deep understanding of the needs of both educators and learners. We use it to develop digital products and experiences of the highest quality. And we’re constantly across the latest trends and developments in the industry – particularly around security and data management.

We also used our experience and expertise to create Flying Bisons Academy. During courses and webinars, we share our knowledge with young people who want to enter the digital industry.

  • → User Experience

  • → Internal Systems

  • → Digitalisation Strategy

  • → Accessibility

  • → Personalisation

  • → Engagement

  • → Exploratory Interviews

  • → API Integration

  • → Content Creation

Klaudia Doerffer, Head of Research & Strategy at Flying Bisons.

MEET OUR EXPERT

Klaudia Doerffer Education Expert

An experienced service designer and alumna of London’s Royal College of Art, Klaudia co-created and co-led a 6-month educational programme on service design for the Royal Bank of Scotland’s operation team. She also created the Flying Bisons Academy, which purpose is to share the company’s practical knowledge and experience with young researchers, designers and developers.

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Gaming

Gaming is one of the world’s boom industries, and an exciting source of new business opportunities. The growth of esports and blockchain in particular has given rise to whole new markets and universes – all of which rely on complex digital services and expertise beyond gaming itself.

We’re a team of experienced game designers and developers. And we’re avid gamers ourselves. Combined with our industry-leading digital consulting expertise, we’re perfectly placed to take your gaming brand or start-up to the next level.

Our partners include innovators and disruptors such as Hoard, Million Pugs, and Triggy. And we’re proud to have co-founded MoonieNFT – a play-to-earn platform based on web 3.0. We created the concept from scratch, built a strong community around it, and launched it successfully on both ETH and BSC networks.

  • → Design Research

  • → Brand Loyalty & Engagement

  • → Service Design

  • → Innovative Products

  • → Gameplay Tests

Kamil Warulik, co-founder of Flying Bisons.

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Kamil Warulik Gaming Expert

Kamil is a co-founder of Flying Bisons. An esports enthusiast and former semi-pro player for seven years, he brings a unique mix of experience in UX/UI design, digital product and game design to all our gaming-industry projects.

Container ship.
Container ship.

Logistics & Fulfilment

Logistics and fulfillment companies rely on digital technology to survive and thrive. It allows them to streamline operations, develop new services, and provide a more efficient and cost-effective experience to customers.

Processes like shipment tracking and monitoring can now be automated – saving time and reducing costs. And by embracing digital transformation across the board, companies can provide a service that’s simpler, more transparent and more reliable for users.

We provide digital consultancy to some of the biggest names in the sector. Our partners include Panattoni – Europe’s largest logistics developer – for whom we designed and delivered a new corporate website for 11 key markets. And Omnipack, a European fulfillment company, who hired us to revamp their online store, website and lead funnel.

  • → User Experience

  • → User Interface

  • → Frontend Development

  • → Backend Development

  • → Exploratory Interviews

  • → In-depth Interviews

  • → Corporate Websites

  • 36

    Years Panattoni have been in business

  • 2,500

    Panattoni clients worldwide

  • 53

    Number of Panattoni offices

Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

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Łukasz Kowalski Logistics & Fulfillment Expert

Łukasz is an experienced digital consultant and co-founder of Flying Bisons. He supervised our long-term cooperation with Panattoni, including our work on their new corporate website for 11 European markets. Łukasz also worked closely with Omnipack, refreshing their product’s look and feel and developing its value proposition.

Woman working in a pharmaceutical lab.
Woman working in a pharmaceutical lab.

Pharma

The global pharmaceutical industry is huge and complex. And wherever there’s complexity at scale, there’s opportunity for digital innovation.
By embracing digital, pharma companies can manage their data, research and operations more efficiently. They can satisfy customers’ ever-changing needs in more profitable ways. And they can create seamless, personalised experiences that set them apart in a highly crowded market.

Pharma companies need solutions that promote their products in unique and effective ways, while bridging the gap between the real and digital world. With almost a decade of big-brand experience in the sector, we have the specialist skills and knowledge to deliver.

Over the years, we’ve partnered with some of the pharma industry’s biggest names – including Sanofi and Polpharma Biologics. We’ve provided UX design for numerous digital solutions, and created large volumes of content to promote services and educate users on complex topics.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • → Corporate Websites

  • → Internal Systems

Klaudia Doerffer, Head of Research & Strategy at Flying Bisons.

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Klaudia Doerffer Pharma Expert

An experienced service designer and alumna of London’s Royal College of Art, Klaudia led the online platform redesign for a key product of Sanofi – the global pharma firm. Her work involved research in three countries to help the client understand how best to engage their target consumers.

Woman giving a presentation.
Woman giving a presentation.

Services

The service industry is a multi-billion global market. One where speed, efficiency and value for money make all the difference.
With smart use of digital technology, service providers can streamline processes, harness data, and scale up their offerings. And they can pass time and cost savings on to their customers – helping them build loyalty and stay competitive in a constantly evolving industry.

As experts in the service industry for almost a decade, we understand its dynamics, mechanics and company structures better than most. And we’re highly attuned to the challenges of the sector – namely the need to constantly reduce costs, increase efficiency, and maximise value.

Over the years, we’ve worked with dozens of leading service companies – including the likes of PwC, VMLY&R, Accelpoint and Biznes Polska. Through our long-term strategic partnerships, we help businesses harness the power of digital technology, build stronger online presences and, ultimately, make more money.

  • → Websites

  • → Web & Mobile Apps

  • → Digital Strategy

  • → Customer Experience

  • → Automation

  • → Branding & Tone of Voice

  • → Business Model Optimisation

  • → Partnerships

  • 8

    Number of service lines we offer

  • 5+

    Years of partnership with PwC

  • 10+

    Clients in service industries

  • Involved

    In designing new public services for the government of Saudi Arabia

Kamil Tatol, Chief Executive Officer at Flying Bisons.

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Kamil Tatol Services Expert

As CEO of Flying Bisons, Kamil works with service-industry companies to elevate their brands, marketing channels, digital products and services. He also supports them with process optimisation and automation. He is among 200 designers from around the world who have earned the Baymard Institute's prestigious UX Certification. Kamil has been personally involved in our strategic partnership with Takamol, which focuses on reimagining the future of public services in Saudi Arabia.

Person's scrolling through eObuwie app.
Person's scrolling through eObuwie app.

E-commerce

Online customer trends, expectations and behaviour are shifting all the time. And with competition and costs growing at lightning speed, it’s never been more important for e-commerce businesses to stay ahead of the digital curve.

As digital consulting experts, we create game-changing business value for our e-commerce partners. We’ve delivered countless industry-leading platforms over the years, guiding the process from first concept to final delivery and ongoing optimisation.

Our results have helped us forge long-term partnerships with big names such as KFC, Burger King, Domino’s Pizza, Hebe and eObuwie. We work closely with them to improve customer experiences across channels. And we’re always exploring new ways to boost conversion rates, increase AOVs, and maximise retention.

  • → Customer Experience

  • → Conversion Rate Optimisation

  • → Higher AOVs

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepages

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • +84%

    Conversion rate uplift for KFC in one year

  • 500%

    ROI for OnniBus in the first month, after a 17.5% mini-conversion increase on the checkout flow

  • +200%

    Increase in sales for kikfit thanks to our new e-commerce solution

  • +400%

    New home try-ons (a core KPI) for Muscat after launching our new e-commerce platform

Kamil Tatol, Chief Executive Officer at Flying Bisons.

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Kamil Tatol E-commerce Expert

An experienced digital consultant, product manager and product designer, Kamil has delivered 10+ e-commerce launches for top brands such as KFC, eObuwie, Hebe and Varner. He is among 200 designers from around the world who have earned the Baymard Institute's prestigious UX Certification. With hands-on experience across multiple industries, Kamil is passionate about creating e-commerce solutions that exceed customer expectations and drive business results.

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Security & Antifraud

In the ever-evolving landscape of the digital world, protecting your valuable assets has become paramount. As technology continues to advance, so do the methods employed by malicious actors seeking to exploit vulnerabilities and gain unauthorized access to sensitive data.

At Flying Bisons, we understand the critical importance of security and antifraud measures in today's interconnected society. That's why we are proud to extend our expertise to the security companies, helping them revolutionize the way of protecting assets, and ensuring the flawlessness of their digital operations.

By applying best practices in human-centered design, we create visually appealing and intuitive interfaces that help users to navigate complex security offers with ease, inspiring trust and reducing the risk of errors.

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  • 99,8%

    Blocked account takeovers fraud by Nethone with device fingerprinting & behavioural biometrics

Damian Stalmach

MEET OUR EXPERT

Damian Stalmach Security & Antifraud Expert

A cybersecurity enthusiast with 10+ years of experience in software development. Damian is an evangelist of security and performance best practices with a focus on implementing secure coding standards. Combining his security knowledge with extensive backed development expertise, he’s committed to delivering solutions that are not only secure, but also scalable and of high-quality.

Digital Consulting & Delivery Services for B2B brands

Long sales cycles, complex decision-making processes, and high-value transactions - digital world is full of challenges for B2B brands. Luckily, there’s our team of professionals with vast strategic know-how to effectively reach and engage with your target audience.

We're here for you, from strategic planning to implementation and optimization, helping streamline integration, maximizing efficiency. We are a B2B company, too, so we know the drill. With our own experience and data-driven approach, we unlock valuable insights that inform decision-making and fuel business growth.

See all our projects →

Our services for B2B brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

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Check out our experience across 20+ Industries →
Kamil Tatol

Kamil Tatol

→ B2B Expert

An experienced senior digital consultant, product manager, and product designer, Kamil works with various businesses to elevate their brands, marketing channels, digital products, and services. He also supports them with process optimisation, and automation.

Kamil is the CEO of Flying Bisons, a B2B company, which gives him practical knowledge about all opportunities and challenges a B2B organisation has to deal with. Kamil is among 200 designers worldwide who have earned the Baymard Institute’s prestigious UX Certification.

Our projects for B2B brands

Digital Consulting & Delivery Services for B2C brands

It's the fast-paced digital era, and the B2C segment faces lots of challenges. Adapting to evolving consumer expectations, standing out in a crowded marketplace, building brand loyalty, and managing customer relationships, just to name a few. 

At Flying Bisons, we truly understand consumer behaviour and the challenges faced by B2C brands. Our digital consultancy and delivery services provide tailored solutions for strategic planning, customer engagement, and personalized experiences.

We leverage data-driven strategies and creative approaches to capture and retain customer attention, helping you drive growth and build strong relationships. All of it based on our vast experience with B2C brands serving millions of customers. 

See all our projects →

Our services for B2C brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →

Klaudia Doerffer

→ B2C Expert

An experienced service designer and alumna of London’s Royal College of Art, Klaudia has international experience in designing and implementing new products, services, and brands. She worked with companies such as Jaguar Land Rover, Santander, and The Royal Bank of Scotland.

At Flying Bisons, she led the redesign of online channels for a key product of Sanofi – the global pharma firm. Her work involved user research in three countries to help clients understand how best to engage their target consumers.

Our projects for B2C brands

Digital Consulting & Delivery Services for B2G brands

The digital transformation journey for B2G is not easy. Legacy systems, bureaucratic processes, and security concerns often hinder progress. And especially in areas like meeting citizen expectations and modernizing service delivery, you could need support from digital miracle workers just like ourselves. 

We prioritize the transformational and people-centric aspects of digital initiatives alongside technology and security. You will get scalable and impactful solutions coming from our long experience working with government platforms and tools. We help modernize systems, enhance service delivery, and foster transparency. Everything you need to build trust and smooth processes.

See all our projects →

Our services for B2G brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Łukasz Kowalski

Łukasz Kowalski

→ B2G Expert

An experienced digital consultant and co-founder of Flying Bisons, Łukasz has a strong background in value proposition creation and an impressive record of successful product deliveries.

He supervised our long-term cooperation with PZPN (Polish Football Association), including creating a national digital football library and designing their internal systems.

Digital Consulting & Delivery Services for G2C brands

In G2C, bridging the gap between governments and citizens is crucial for effective communication and service delivery. Ensuring transparency, reliability, accessibility, and trust in government processes can be a significant hurdle. Do you need a partner to help in setting the approach? That's what we're here for!

We want our expertise in leveraging technology and automation empower you to streamline processes and build trust. Through data-driven approaches, we assist in building citizen-centric solutions and ensuring personalized experiences. We will take care of your operations carefully and with full attention. We're team players. Government to citizens, human to human.

Don't take it from us. Take it from our experience

See all our projects →

Our services for G2C brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Łukasz Kowalski

Łukasz Kowalski

→ G2C Expert

An experienced digital consultant and co-founder of Flying Bisons, Łukasz has a strong background in value proposition creation and an impressive record of successful product deliveries.

At Flying Bisons, he is responsible for the company's strategic activities, actively participating in the design of its most important projects. He is personally involved in the "Qiwa" project for the Ministry of Human Resources and Social Development of Saudi Arabia.

Digital Consulting & Delivery Services for B2E brands

Diverse workforce is the new black, and B2E brands need to stay up to date with it. There’s a lot of challenges, though: providing seamless access to resources, managing employee data securely, and maintaining engagement are critical.

We like a challenge. Using our vast experience, we help B2E brands adapt to the changing landscape to ensure seamless information flow and impeccable digital experience. We work hard on our digital solutions, with a primary focus on high quality, refreshing UX approach to attract attention and build trust. So no one can resist you.

We play like a team, and you’re welcome to join us. Just like these guys did:

See all our projects →

Our services for B2E brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Kamil Tatol

Kamil Tatol

→ B2E Expert

An experienced senior digital consultant, product manager and product designer, Kamil has been involved in developing over 100 digital products for large enterprises such as IKEA, Mercedes, KFC, Hebe, Varner, and eobuwie. He is among 200 designers worldwide who have earned the Baymard Institute's prestigious UX Certification.

Thanks to hands-on experience across many industries, Kamil is passionate about creating enterprise solutions of high complexity, making them surprisingly simple. He always focuses on exceeding customer expectations and improving business results.

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