We chose Flying Bisons as our strategic digital partner in 2017. It was a great decision, as together we've dramatically improved the omnichannel customer experience and all KPIs."

140%

Conversion rate growth

2.5m

Uplift in profit

Their research capacity is impressive. The quality of the research carried out is very high.

Despite aggressive timelines, limited business data available at the start and specific business features of the Middle East, Flying Bisons helped the PWC team to successfully deliver a complex discovery process.

Strategic design drives business results. We make an impact at scale."

Julian Łukaszewicz, Research & Strategy Lead

  • E-commerce

KFC – Serving up a coherent omnichannel experience for five key European markets

KFC's hot wings.

[ PROJECT SUMMARY ]KFC hadn’t changed their digital look in years. And their customer experience was incoherent across multiple channels. As their long-term strategic partner, we redesigned their entire digital ecosystem. And we unified their kiosk, app and website experiences for five key European markets.

Product page from KFC's website.
Product page from KFC's website.
KFC's mobile app screen.

[ LEARN MORE ]

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