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E-commerce
KFC – Serving up a coherent omnichannel experience for five key European markets
[ Scope of work ]
![KFC's hot wings. KFC's hot wings.](/uploads/media/x1440/03/953-hero.jpg?v=2-0)
[ PROJECT SUMMARY ]KFC hadn’t changed their digital look in years. And their customer experience was incoherent across multiple channels. As their long-term strategic partner, we redesigned their entire digital ecosystem. And we unified their kiosk, app and website experiences for five key European markets.
![Product page from KFC's website. Product page from KFC's website.](/uploads/media/x1100/04/954-KFC%20LI.jpg?v=3-0)
![Product page from KFC's website. Product page from KFC's website.](/uploads/media/x535/00/950-image%20783.jpg?v=2-0)
![KFC's mobile app screen. KFC's mobile app screen.](/uploads/media/x535/01/951-image%20784.jpg?v=2-0)