UX Research

Understand your customers

 
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Set the right direction

 
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Shape the customer experience

 
Branding & Creative

Win hearts and minds

 
Copywriting & UX Writing

Find the right words

 
Development

Make things real

 
Data Analytics

Power up your business

 
Product Management

Connect the dots

 
Photo & Video

Speak up with content

 
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Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

Łukasz Kowalski

Co-founder, FLYING BISONS

Automotive & Mobility[ 01 ]

Man driving a car.

Banking & Finance[ 02 ]

Bankers making a deal.

Crypto & Blockchain[ 03 ]

Null

E-commerce[ 04 ]

Person's scrolling through eObuwie app.

Education[ 05 ]

Entertainment[ 06 ]

Canal+ entertainment website.

Fashion & Eyewear[ 07 ]

Woman with fancy glasses.

Food Commerce[ 08 ]

Family of four eat KFC together.

Gaming[ 09 ]

Null.

Gov & Public Sector[ 10 ]

Healthcare[ 11 ]

Mother reading to her daughter.

Insurance[ 12 ]

Woman driving a car.

Logistics & Fulfilment[ 13 ]

Container ship.

Manufacturing[ 14 ]

Manufacturing a car.

Media[ 15 ]

Pharma[ 16 ]

Woman working in a pharmaceutical lab.

Real Estate[ 17 ]

Retail & FMCG[ 18 ]

Father and daughter unpacking groceries from delio together.

Security & Antifraud[ 19 ]

Null.

Services[ 20 ]

Woman giving a presentation.

Software[ 21 ]

Software engineer presenting his work.

Sports[ 22 ]

Football players on the field.

Telecoms[ 23 ]

Woman texting.

Transport & Travel[ 24 ]

Person waiting at the airport.
Hubert Rachwalski, CEO at Nethone.

We picked Flying Bisons impressed by their UX/UI projects and international experience. We created a promising project of a new offering for the fraud & payments sector. Together we walked through the process of defining new products and redesigning the consumer website.

Hubert Rachwalski, CEO at Nethone.

Hubert Rachwalski

CEO, Nethone

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Man driving a car.
Man driving a car.

Automotive & Mobility

Digital technology has a huge influence on how we all get around. And as competition grows in the automotive and mobility space, so too does the need for even more innovative, sustainable and human-centred solutions.

Our team works at the cutting edge of the automotive and mobility sector, providing digital consultancy to industry giants such as Daimler, and Mercedes-AMG. We partner with brands to move and engage consumers in new and exciting ways. And we help make mobility services more seamless and accessible in markets worldwide – from Europe to the Middle East and beyond.

  • → Digital Products

  • → Automated Processes

  • → Consumer Insights

  • → Innovative Experiences

  • → Brand Loyalty & Engagement

  • → Service Design

MEET OUR EXPERT

Łukasz Białozor→ Automotive & Mobility Expert

Digital analytics and data-driven marketing specialist. At Stellantis (Fortune Global 50), Łukasz led the global analytics team for major automotive brands including Alfa Romeo, Maserati, Jeep, Fiat, Peugeot, Citroën, Dodge, RAM, and Opel. With deep industry expertise, he integrates analytics into strategic decision-making to drive online sales, enhance customer loyalty, and personalize digital experiences. His blend of technical insight and customer understanding helps brands confidently navigate the evolving mobility landscape.

Automotive & Mobility Projects

Bankers making a deal.
Bankers making a deal.

Banking & Finance

Money is a serious business. And when customers choose a financial product or service, they need to know they can absolutely trust the brand providing it.
For your digital product, that means only the best is good enough. Seamless, intuitive and reliable experiences are key to building confidence – and keeping potentially millions of customers on your side.

We create standard-setting digital products for established financial brands and ambitious start-ups alike. Our partners include banking leaders such as Pekao and Getin Bank, as well as large investment firms like NN TFI. And we’ve delivered everything from mobile apps and customer hubs to credit forms and corporate websites.

  • → Large Volumes of Screens

  • → Tested and Validated Designs

  • → Innovative Products

  • → Next-generation Experiences

  • → Cross-selling

  • → Mobile-first Products

  • → Decentralisation

  • 2 in 10

    … of Poland’s biggest banks have worked with us

  • 5.6 million

    Users of the mobile app we created for Pekao

  • €293 billion

    Value of assets managed by our client NN TFI

MEET OUR EXPERT

Jakub Danecki→ Banking & Finance Expert

Jakub is a Digital Consultant with extensive experience in banking and finance. In the past few years, he served as the Head of the BNP Paribas UX Center of Expertise. During his tenure, his team was responsible for implementing a Design System and establishing a Design Operations framework to enhance the bank's design maturity. With his wealth of expertise, Jakub is now assisting us in achieving new goals.

Banking & Finance Projects

Null
Null

Crypto & Blockchain

The crypto and blockchain industry is booming. This next-generation technology powers processes in a widening range of industries, from retail payment and supply-chain management to ID verification and fraud prevention. And its influence on business seems only set to grow.

We’ve been active in the crypto and blockchain space since 2016, working on dozens of high-profile projects in that time. Our reputation for research, strategy and design innovation has seen us work with the likes of Vaiot, Veriori, Spacely and Uniqly. And we’re always excited to take on new challenges in the sector.

We’re also personally invested in the crypto and blockchain industry, having co-launched an NFT gaming start-up in 2021. MoonieNFT was supported by the world-renowned Polkastarter launchpad, and has since captured the imagination of hundreds of thousands of people worldwide.

  • → Protocol Integration

  • → Tokenisation

  • → Blockchain Developers

  • → Play2Earn

  • → Customer Experience

  • → NFT

  • → Community Building

  • → Marketing and Sales

  • → Roadmapping

  • → Decentralisation

  • USD 15 million

    MoonieNFT’s valuation after launch

  • 10+

    Crypto & blockchain projects delivered and founded

  • 250,000

    Number of people who tried to invest in MoonieNFT’s public round

  • 77,000

    Followers of MoonieNFT on Twitter

Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

MEET OUR EXPERT

Łukasz Kowalski→ Crypto & Blockchain Expert

Łukasz is an experienced digital consultant and co-founder of Flying Bisons. He conceived the idea behind MoonieNFT, and was responsible for raising capital and launching on both ETH and BSC networks. He brings a strong background in value proposition creation and an impressive record of successful product deliveries.

Crypto & Blockchain Projects

Person's scrolling through eObuwie app.
Person's scrolling through eObuwie app.

E-commerce

Online customer trends, expectations and behaviour are shifting all the time. And with competition and costs growing at lightning speed, it’s never been more important for e-commerce businesses to stay ahead of the digital curve.

As digital consulting experts, we create game-changing business value for our e-commerce partners. We’ve delivered countless industry-leading platforms over the years, guiding the process from first concept to final delivery and ongoing optimisation.

Our results have helped us forge long-term partnerships with big names such as KFC, Burger King, Domino’s Pizza, Hebe and eObuwie. We work closely with them to improve customer experiences across channels. And we’re always exploring new ways to boost conversion rates, increase AOVs, and maximise retention.

  • → Customer Experience

  • → Conversion Rate Optimisation

  • → Higher AOVs

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepages

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • +84%

    Conversion rate uplift for KFC in one year

  • 500%

    ROI for OnniBus in the first month, after a 17.5% mini-conversion increase on the checkout flow

  • +200%

    Increase in sales for kikfit thanks to our new e-commerce solution

  • +400%

    New home try-ons (a core KPI) for Muscat after launching our new e-commerce platform

Kamil Tatol, Chief Executive Officer at Flying Bisons.

MEET OUR EXPERT

Kamil Tatol→ E-commerce Expert

An experienced digital consultant, product manager and product designer, Kamil has delivered 10+ e-commerce launches for top brands such as KFC, eObuwie, Hebe and Varner. He is among 200 designers from around the world who have earned the Baymard Institute's prestigious UX Certification. With hands-on experience across multiple industries, Kamil is passionate about creating e-commerce solutions that exceed customer expectations and drive business results.

E-commerce Projects

Education

Digital technology has revolutionised how education is accessed and delivered. Online tools, platforms and apps allow educators to teach in ever more inspiring and innovative ways. And they transform the experience for learners, removing physical, geographical and economic barriers – and opening up vast new worlds of knowledge.

Investment in the sector's digital transformation is growing. And we regularly partner with education brands to turn their existing analogue solutions into future-ready digital tools and experiences. Over the years, we’ve gained a deep understanding of the needs of both educators and learners. We use it to develop digital products and experiences of the highest quality. And we’re constantly across the latest trends and developments in the industry – particularly around security and data management.

We also used our experience and expertise to create Flying Bisons Academy. During courses and webinars, we share our knowledge with young people who want to enter the digital industry.

  • → User Experience

  • → Internal Systems

  • → Digitalisation Strategy

  • → Accessibility

  • → Personalisation

  • → Engagement

  • → Exploratory Interviews

  • → API Integration

  • → Content Creation

MEET OUR EXPERT

Sonia Przybył→ Education Expert

Experienced Trend Forecaster and UX Researcher with a strong background in sociology, new media, and design thinking. A graduate of Adam Mickiewicz University and the School of Form in Poznań, Sonia brings a unique blend of academic insight and practical expertise to her work. For the past eight years, Sonia has also worked as a university lecturer, co-founding and co-directing the postgraduate course Trend Master: Trend Analysis and Forecasting at SWPS University. She bridges the academic and commercial worlds, applying social science and innovation methodologies to analyze and anticipate market shifts. Her recent projects include work for Benefit Systems, Hebe, and KFC.

Education Projects

Canal+ entertainment website.
Canal+ entertainment website.

Entertainment

The digital revolution in the entertainment and leisure industry shows no sign of slowing. Technology continues to advance at dizzying speed. New generations are calling the shots on how we consume media. And global events like the pandemic are fundamentally changing how we spend our free time – online and off.

As experts in the entertainment sector since 2016, we understand the ever-evolving needs and habits of modern digital consumers. Our experience allows us to quickly and effectively build solutions that raise conversions and boost sales.

Like when we shaped the entire digital presence and customer experience for Park of Poland, Europe’s largest tropical-themed water park. After delivering their complex e-shop, we went on to power it up with key functionalities for ticketing, payments, bookings and accommodation. All resulting in higher-performing, easier-to-manage processes.

  • → Customer Experience

  • → Conversion Rate Optimisation

  • → Digital Transformation

  • → Increasing AOVs

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepages and Landing Pages

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • 1 million

    Unique users of Park of Poland’s web and e-platform

  • Thousands

    … of transactions processed daily on Park of Poland’s platform

  • 10TB

    … of data transfer in Park of Poland’s system

  • 0.5 seconds

    Time from payment to transaction completion after our improvements to Park of Poland’s system

Paweł Sobociński, Head of Development at Flying Bisons.

MEET OUR EXPERT

Paweł Sobociński→ Entertainment Expert

Paweł is partner and Head of Development at Flying Bisons. With over 12 years’ experience in IT, he’s developed solutions for the likes of Microsoft, Huawei, IKEA, Avon, Park of Poland, and Play. Away from work, Paweł is a fan of digital entertainment and enjoys motorsports and sim racing in his free time.

Entertainment Projects

Woman with fancy glasses.
Woman with fancy glasses.

Fashion & Eyewear

For fashion brands, digital transformation is no longer a choice. It’s an absolute necessity. As costs and competition grow, and the sector moves away from traditional brick-and-mortar practices, brands must embrace new ways to adapt and thrive. By investing in digital, they can refine and scale their operations, create standout customer experiences – and increase efficiency across the entire value chain.

We’ve been providing digital expertise to fashion brands for almost a decade, partnering with a host of innovative start-ups and established industry leaders in that time. 

Our digital solutions have helped Muscat – a leading Polish eyewear brand – to attract more customers and accelerate business growth. And we’ve forged long-term strategic relationships with the likes of eObuwie, building and maintaining numerous digital sales channels.

  • → Omnichannel Experience

  • → E-commerce

  • → Conversion Rate Optimisation

  • → Increasing AOV

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepages

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • → Internal Systems

  • → PIM

  • → Price & Campaign

  • → In-store Shopping

Kamil Tatol, Chief Executive Officer at Flying Bisons.

MEET OUR EXPERT

Kamil Tatol→ Fashion & Eyewear Expert

An experienced digital consultant, product manager and product designer, Kamil has led and delivered projects for numerous brands in the fashion sector – including eObuwie, Modivo and Textile One. He is among 200 designers from around the world who have earned the Baymard Institute's prestigious UX Certification. With hands-on experience across multiple industries, he’s passionate about creating solutions that exceed customer expectations and drive business results.

Fashion & Eyewear Projects

Family of four eat KFC together.
Family of four eat KFC together.

Food Commerce

Demand for online food ordering is soaring, with customers expecting exceptional service at competitive prices. To win a slice of the food commerce pie, businesses must invest to streamline digital sales, build loyalty, and create positive experiences that people want to repeat. Over and over again.

We’ve delivered dozens of high-profile food commerce projects – including a full redesign of KFC’s omnichannel experience. Our work covered mobile, web and kiosk, and sparked a sharp increase in conversions across several European markets. 

We also partnered with Burger King to reimagine their digital kiosk experience. And we had the opportunity to design a brand-new e-commerce platform for Domino’s – the global pizza giant.

  • → Customer Experience

  • → Conversion Rate Optimisation

  • → Increasing AOV

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepage

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • +84%

    Uplift in mobile conversions for KFC – within one year

  • 2

    Digital kiosk projects completed for KFC and Burger King

  • 3

    Number of global food giants we’ve worked with so far

  • 7

    Number of European markets our KFC solutions are live in

Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

MEET OUR EXPERT

Łukasz Kowalski→ Food Commerce Expert

Łukasz is an experienced digital consultant and co-founder of Flying Bisons. He was responsible for supervising our long-term cooperation with KFC, creating its new European omnichannel experience. He also worked closely with Domino’s Pizza to create a unique digital experience for their Polish customers.

Food Commerce Projects

Null.
Null.

Gaming

Gaming is one of the world’s boom industries, and an exciting source of new business opportunities. The growth of esports and blockchain in particular has given rise to whole new markets and universes – all of which rely on complex digital services and expertise beyond gaming itself.

We’re a team of experienced game designers and developers. And we’re avid gamers ourselves. Combined with our industry-leading digital consulting expertise, we’re perfectly placed to take your gaming brand or start-up to the next level.

Our partners include innovators and disruptors such as Hoard, Million Pugs, and Triggy. And we’re proud to have co-founded MoonieNFT – a play-to-earn platform based on web 3.0. We created the concept from scratch, built a strong community around it, and launched it successfully on both ETH and BSC networks.

  • → Design Research

  • → Brand Loyalty & Engagement

  • → Service Design

  • → Innovative Products

  • → Gameplay Tests

Kamil Warulik, co-founder of Flying Bisons.

MEET OUR EXPERT

Kamil Warulik→ Gaming Expert

Kamil is a co-founder of Flying Bisons. An esports enthusiast and former semi-pro player for seven years, he brings a unique mix of experience in UX/UI design, digital product and game design to all our gaming-industry projects.

Gaming Projects

Gov & Public Sector

Digital is transforming the public sector across the globe. Government services are increasingly moving online. And as the use of mobile and other devices increases, so too do citizens’ expectations around user experience and digital functionality when accessing essential services.

At Flying Bisons, we understand the need for constant innovation in the delivery of government services. And it’s one of the reasons we were chosen to redesign the digital platform for Saudi Arabia’s labour market.

Our work involved spending a week in Riyadh, where we led a series of exploratory interviews with users and businesses. And we used the insights we gathered to completely re-think how users experience our client’s platform. We’ve also worked with the Polish Football Association, who hired us to design a public video library and a new internal system.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Government Platforms

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • 9 million+

    Users of the Qiwa platform

  • 500,000+

    Businesses in Saudi Arabia using Qiwa

  • 5 days

    … of on-site discovery and workshops in Riyadh

  • 5,000+ hours

    … of research, design, copy and UX writing time invested in the project

Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

MEET OUR EXPERT

Łukasz Kowalski→ Gov & Public Sector Expert

Łukasz is an experienced digital consultant and co-founder of Flying Bisons. He has played a crucial role in the company’s collaboration with big Saudi holding, leading strategic initiatives in the government and public sector. He also led the creation of "Public Platforms," a comprehensive report that analyzes global best practices in digital government services. With extensive expertise in digital transformation, Łukasz effectively helps public sector organizations in developing user-centric platforms that enhance efficiency and accessibility.

Gov & Public Sector Projects

Mother reading to her daughter.
Mother reading to her daughter.

Healthcare

Few industries have been shaped more by technology in recent times than healthcare. Global events such as the COVID-19 pandemic have accelerated digital transformation across the sector. And businesses are seeking ever more innovative ways to deliver personalised, patient-focused healthcare solutions.

At Flying Bisons, we’ve partnered with some of the biggest healthcare providers in Poland and beyond. And we’ve used our expertise to create seamless digital experiences for patients, doctors, nurses and medical staff – even pet owners and vets.

Our project highlights in the healthcare sector include:

  • Designing an e-commerce platform for Alab, allowing specific target groups such as pro athletes to schedule medical tests at home
  • Helping Telemedi.co, an online medical consultation platform, to automate key onboarding processes
  • Leading hundreds of in-depth interviews with patients in the USA, UK, Germany, Poland, Russia and Philippines, to better understand their needs and expectations

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Patient Data Security

  • → Design for Trust

  • → KYC Process Integration

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • → Digital Acceleration

  • → API Integration

  • 3,000

    Number of different lab tests offered by ALAB

  • +500k

    Users of our healthcare digital products

Michał Proniewicz, Head of Design at Flying Bisons.

MEET OUR EXPERT

Michał Proniewicz→ Healthcare Expert

Michał is a digital consultant and partner at Flying Bisons, experienced in working with medical start-ups and innovative mobile healthcare products. He led, among others, our redesign of mobile app for one of the Polish medical healthcare leaders, working closely with our expert team of UX and UI designers, writers, and developers.

Healthcare Projects

Woman driving a car.
Woman driving a car.

Insurance

Across the world, insurance companies are using digital to streamline operations and automate complex, time-consuming processes. It allows them to reduce costs, improve efficiency and open up new opportunities. And, crucially, it improves the experience for customers – making it easier for them to compare quotes, buy cover, and manage policies.

At Flying Bisons, we create digital products that make insurance processes super simple and accessible for users. It’s why we’re trusted by international industry leaders like Nationale Nederlanden, as well as popular comparison engines such as Porówneo.

We understand the complex systems under the bonnet of most insurance tools and services. And we keep the needs of users and clients in mind at every stage of our process – allowing us to deliver tailor-made products that meet expectations. Every single time.

  • → User Experience

  • → Digital Transformation

  • → Digital Consulting

  • → Exploratory Interviews

  • → Mobile-first Products

  • → Next-generation Experiences

Michał Proniewicz, Head of Design at Flying Bisons.

MEET OUR EXPERT

Michał Proniewicz→ Insurance Expert

Michał is an experienced digital consultant and partner at Flying Bisons, specialising in product strategy, user experience and UI design. He has almost a decade’s expertise in creating digital products, including websites and mobile apps. And he led our redesign of NN TFI’s transactional system, among other high-profile products.

Insurance Projects

Container ship.
Container ship.

Logistics & Fulfilment

Logistics and fulfillment companies rely on digital technology to survive and thrive. It allows them to streamline operations, develop new services, and provide a more efficient and cost-effective experience to customers.

Processes like shipment tracking and monitoring can now be automated – saving time and reducing costs. And by embracing digital transformation across the board, companies can provide a service that’s simpler, more transparent and more reliable for users.

We provide digital consultancy to some of the biggest names in the sector. Our partners include Panattoni – Europe’s largest logistics developer – for whom we designed and delivered a new corporate website for 11 key markets. And Omnipack, a European fulfillment company, who hired us to revamp their online store, website and lead funnel.

  • → User Experience

  • → User Interface

  • → Frontend Development

  • → Backend Development

  • → Exploratory Interviews

  • → In-depth Interviews

  • → Corporate Websites

  • 36

    Years Panattoni have been in business

  • 2,500

    Panattoni clients worldwide

  • 53

    Number of Panattoni offices

Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

MEET OUR EXPERT

Łukasz Kowalski→ Logistics & Fulfillment Expert

Łukasz is an experienced digital consultant and co-founder of Flying Bisons. He supervised our long-term cooperation with Panattoni, including our work on their new corporate website for 11 European markets. Łukasz also worked closely with Omnipack, refreshing their product’s look and feel and developing its value proposition.

Logistics & Fulfilment Projects

Manufacturing a car.
Manufacturing a car.

Manufacturing

Manufacturing is the engine room of the global economy, providing employment, generating wealth, and driving technological change.

It’s also a hotbed of digital innovation. Automation, AI and data analytics are pivotal in modern manufacturing processes. And companies are constantly deploying new technology to increase efficiency, reduce costs and outmanoeuvre competitors.

At Flying Bisons, we’ve designed interfaces for equipment in some of the world’s most modern manufacturing facilities. Our solutions reduce the risk of human error, make operation and maintenance easier, and improve the overall experience for users.

  • → User Experience

  • → Digital Transformation

  • → Digital Consulting

  • → Exploratory Interviews

  • → Mobile-first Products

  • → Next-generation Experiences

  • → Corporate Websites

Michał Proniewicz, Head of Design at Flying Bisons.

MEET OUR EXPERT

Michał Proniewicz→ Manufacturing Expert

Michał is an experienced digital consultant and partner at Flying Bisons, specialising in product strategy, UX and UI design. He has almost a decade’s expertise in creating digital products, including websites and mobile apps. Michał led our partnership with Codelab, which saw us develop software for warehouse machines and hardware products.

Manufacturing Projects

Media

Competition in the media industry has never been more fierce, with even the giants at the top starting to feel the heat. And as consumer power and choice continues to grow, it’s never been more important for brands to stand out and maximise the value they offer.

At Flying Bisons, we help media brands redefine and differentiate themselves in a heavily crowded market. We work with them to create more enriching, loyalty-building experiences for their users, using our industry-leading research, design and technology expertise.

Improving the user experience allows you to deliver more value – which in turn positively impacts page views, user retention and loyalty. Poland’s third-largest online news outlet, naTemat, for example, saw page views jump 30% after just one month of implementing our new design.

Our board members have direct experience working for media companies, having held senior roles at the likes of Socializer and Isobar. We also co-founded Flying Digital Content – our own in-house agency specialising in photo and video content.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Government Platforms

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • +30%

    Uplift in page views for naTemat within a month of our design going live

  • +2,387%

    Increase in plays for the audio feature on naTemat’s new website

  • 10 million

    Monthly visitors to naTemat’s media platform, which we redesigned from scratch

MEET OUR EXPERT

Krzysztof 'Kris' Kowalski→ Media Industry Expert

Seasoned media industry expert and Flying Digital Content founder, where he leads photo and video production. With years of experience delivering complex projects for both global and local brands, he brings creative vision and production expertise to every stage of the process. Kris has collaborated with top advertising agencies and media houses, with clients including Adidas, HBO Max, Sizeer, and Kaktus. His portfolio also includes music videos for leading Polish artists such as Mata, Taco Hemingway, and Kizo.

Media Projects

Woman working in a pharmaceutical lab.
Woman working in a pharmaceutical lab.

Pharma

The global pharmaceutical industry is huge and complex. And wherever there’s complexity at scale, there’s opportunity for digital innovation.
By embracing digital, pharma companies can manage their data, research and operations more efficiently. They can satisfy customers’ ever-changing needs in more profitable ways. And they can create seamless, personalised experiences that set them apart in a highly crowded market.

Pharma companies need solutions that promote their products in unique and effective ways, while bridging the gap between the real and digital world. With almost a decade of big-brand experience in the sector, we have the specialist skills and knowledge to deliver.

Over the years, we’ve partnered with some of the pharma industry’s biggest names – including Sanofi and Polpharma Biologics. We’ve provided UX design for numerous digital solutions, and created large volumes of content to promote services and educate users on complex topics.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • → Corporate Websites

  • → Internal Systems

Klaudia Doerffer, Head of Research & Strategy at Flying Bisons.

MEET OUR EXPERT

Klaudia Doerffer→ Pharma Expert

An experienced service designer and alumna of London’s Royal College of Art, Klaudia led the online platform redesign for a key product of Sanofi – the global pharma firm. Her work involved research in three countries to help the client understand how best to engage their target consumers.

Pharma Projects

Father and daughter unpacking groceries from delio together.
Father and daughter unpacking groceries from delio together.

Retail & FMCG

Retail is a fierce and fast-paced industry. One with an ever-evolving set of challenges – from supply-chain uncertainty and economic instability to environmental pressures and shifting consumer behaviour.

By embracing digital transformation, retailers can get upstream of problems and gain an advantage over their rivals. Smart data collection and analysis helps them predict trends, understand buyer preferences and develop better products. While new technologies allow them to create experiences that wow customers and build loyalty – online and off.

At Flying Bisons, we create world-class digital products that help retailers stand out and succeed in a highly crowded marketplace. Our partners in the sector include the Polish supermarket giant Biedronka (Jerónimo Martins), European fashion leader eobuwie, and grocery industry disruptor delio – among many others.

  • → Digital Consulting

  • → Digital Transformation

  • → Digital Acceleration

  • → User Experience

  • → Service Design

  • → PIM

  • → Price & Campaign

  • → Order Management

  • → E-commerce Development

  • → Data Analytics

  • → Loyalty Programmes

  • → Conversion Rate Optimisation

  • → Mobile Apps

  • → Customer Journey Maps

  • → Exploratory Interviews

  • €14.5bn

    Value of sales made by supermarket chain Biedronka in Poland in 2021

  • USD 245.6m

    Online revenue generated by eObuwie’s digital platforms

  • 40 million+

    Number of customers that use our Retail & FMCG solutions

  • 3 months

    That’s all we needed to redesign Delio’s groundbreaking mobile app

Kamil Tatol, Chief Executive Officer at Flying Bisons.

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Kamil Tatol→ Retail & FMCG Expert

An experienced digital consultant, product manager and product designer, Kamil has led and delivered projects for numerous brands in the Retail & FMCG sector. These include Hebe, Varner, eObuwie, Biedronka, and Delio. Kamil is among 200 designers worldwide to have earned the Baymard Institute's prestigious UX Certification. With hands-on experience across multiple industries, he’s passionate about creating solutions that exceed customer expectations and drive business results.

Retail & FMCG Projects

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Security & Antifraud

In the ever-evolving landscape of the digital world, protecting your valuable assets has become paramount. As technology continues to advance, so do the methods employed by malicious actors seeking to exploit vulnerabilities and gain unauthorized access to sensitive data.

At Flying Bisons, we understand the critical importance of security and antifraud measures in today's interconnected society. That's why we are proud to extend our expertise to the security companies, helping them revolutionize the way of protecting assets, and ensuring the flawlessness of their digital operations.

By applying best practices in human-centered design, we create visually appealing and intuitive interfaces that help users to navigate complex security offers with ease, inspiring trust and reducing the risk of errors.

  • → Digital Strategy

  • → Digital Consulting

  • → Corporate Websites

  • → UX Research

  • → UX/UI Design

  • → Tone of Voice

  • → Development

  • 99,8%

    Blocked account takeovers fraud by Nethone with device fingerprinting & behavioural biometrics

Damian Stalmach

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Damian Stalmach→ Security & Antifraud Expert

A cybersecurity enthusiast with 10+ years of experience in software development. Damian is an evangelist of security and performance best practices with a focus on implementing secure coding standards. Combining his security knowledge with extensive backed development expertise, he’s committed to delivering solutions that are not only secure, but also scalable and of high-quality.

Security & Antifraud Projects

Woman giving a presentation.
Woman giving a presentation.

Services

The service industry is a multi-billion global market. One where speed, efficiency and value for money make all the difference.
With smart use of digital technology, service providers can streamline processes, harness data, and scale up their offerings. And they can pass time and cost savings on to their customers – helping them build loyalty and stay competitive in a constantly evolving industry.

As experts in the service industry for almost a decade, we understand its dynamics, mechanics and company structures better than most. And we’re highly attuned to the challenges of the sector – namely the need to constantly reduce costs, increase efficiency, and maximise value.

Over the years, we’ve worked with dozens of leading service companies – including the likes of PwC, VMLY&R, Accelpoint and Biznes Polska. Through our long-term strategic partnerships, we help businesses harness the power of digital technology, build stronger online presences and, ultimately, make more money.

  • → Websites

  • → Web & Mobile Apps

  • → Digital Strategy

  • → Customer Experience

  • → Automation

  • → Branding & Tone of Voice

  • → Business Model Optimisation

  • → Partnerships

  • 8

    Number of service lines we offer

  • 5+

    Years of partnership with PwC

  • 10+

    Clients in service industries

  • Involved

    In designing new public services for the government of Saudi Arabia

Kamil Tatol, Chief Executive Officer at Flying Bisons.

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Kamil Tatol→ Services Expert

As CEO of Flying Bisons, Kamil works with service-industry companies to elevate their brands, marketing channels, digital products and services. He also supports them with process optimisation and automation. He is among 200 designers from around the world who have earned the Baymard Institute's prestigious UX Certification. Kamil has been personally involved in our strategic partnership with Takamol, which focuses on reimagining the future of public services in Saudi Arabia.

Services Projects

Software engineer presenting his work.
Software engineer presenting his work.

Software

Worth nearly $1 trillion, the global software development industry touches almost every aspect of our lives. Often in ways we don’t even realise.

Most of the everyday innovations we rely on are powered by some kind of software. And development companies are constantly working to make their solutions better, simpler and more convenient. Because happy users make healthy businesses.

At Flying Bisons, we create, implement and operate custom software for partners in a wide range of industries. We mostly develop web and cross-platform mobile apps, with a focus on solving specific business challenges (like we did for Park of Poland).

We’re a strategic partner to many digital-first and digital-native companies. We support them by maintaining and developing their internal systems, SaaS products and marketplaces through the full lifecycle – from research and strategy to design, development and analytics.

  • → Corporate Websites

  • → Internal Systems

  • → E-commerce Platforms

  • → Cross-platform Mobile Apps

  • → Hexagonal Architecture Apps

  • → Infrastructure Creation

  • → Monitoring (App, Infrastructure)

  • → Maintenance and SLA

  • x12

    Increase in Black Friday traffic for Park of Poland, thanks to our app and infrastructure

  • 1 million +

    Our apps sell over PLN 1 million of products each day

Paweł Sobociński, Head of Development at Flying Bisons.

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Paweł Sobociński→ Software Expert

Paweł is partner and Head of Development at Flying Bisons. With over 12 years’ experience in IT, he’s developed solutions for the likes of Microsoft, Huawei, IKEA, Avon, Park of Poland, and Play. Paweł specialises in back-end development and web app architecture, using PHP, SQL, NoSQL, Redis, RabbitMQ, and React. Away from work, he’s a lover of digital entertainment with a passion for motorsports and sim racing.

Software Projects

Football players on the field.
Football players on the field.

Sports

With its global appeal and ever-increasing digitalisation, the sports industry has become a powerful magnet for investment and innovation.

New technology is transforming the way sports are played, promoted, managed and consumed. And with the rise of esports, data analytics, NFT and blockchain technology, the opportunities for digital start-ups and service providers are vast.

We’re a trusted digital partner to brands in the sports industry, working on everything from custom apps and websites to e-commerce platforms and content libraries.

Our sport-obsessed team are tuned into the ever-changing needs and trends of the industry. And we use our sector expertise to create solutions that both delight users and drive business results for clients.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • → Corporate Websites

  • → Internal Systems

Artur Manista

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Artur Manista→ Sport Expert

Artur is Head of Growth at Flying Bisons and an expert in sports strategy and marketing. A former Director of Sports Marketing at Dentsu Polska, he has worked as a communications and sponsorship advisor for various high-profile sporting events. Artur is also a competitive sailor, and a regular participant in ocean and offshore regattas.

Sports Projects

Woman texting.
Woman texting.

Telecoms

For telecoms brands, digital innovation is the key to sustainable business success. It allows them to operate more flexibly and efficiently than their rivals in a highly competitive space. And it helps them create services tailored to individual users – such as customised data plans and personalised customer support.

At Flying Bisons, we define, design and build industry-leading digital products for telcos around the world.

Our partners include Zain – the largest mobile operator in the Middle East – who hired us to lead their digital transformation. The work spanned everything from research, strategy and usability testing to in-depth interviews, audits, customer journey mapping and design.

Closer to home, we’ve also worked with Polish providers Premium Mobile and Next. Our digital solutions have helped strengthen their respective service offerings and position both brands as major market players.

  • → User Experience

  • → User Interface

  • → Frontend Development

  • → Backend Development

  • → Exploratory Interviews

  • → In-depth Interviews

  • → Digital Transformation

  • 49.5 million

    Number of active Zain customers

  • 2 months

    Time we spent on-site in Kuwait for Zain’s digital transformation

Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

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Łukasz Kowalski→ Telecoms Expert

Łukasz is an experienced digital consultant and co-founder of Flying Bisons. He supervised our partnership with Zain, the Kuwaiti telco brand, and has overseen various projects for providers in the Polish market.

Telecoms Projects

Person waiting at the airport.
Person waiting at the airport.

Transport & Travel

For transport and travel companies, simply getting people from A to B is no longer enough. To keep customers happy and loyal, they need to provide engaging, personalised and sustainable travel experiences – with digital technology at their core.

Smooth online booking, intuitive search functions and seamless mobile experiences are key. So too are efficient reservation management tools, trip planners and rating systems. And a willingness to embrace emerging technologies such as VR, AI and the internet of things.

At Flying Bisons, we understand the digital needs of transport and travel brands. And we have the expertise and resources to solve their most complex challenges at scale.
We’ve forged strategic partnerships with the likes of Travelist and OnniBus, optimising their search, booking, checkout and mobile experiences, while shaping their product strategies for the future.

  • → E-commerce Platforms

  • → Digital Strategy

  • → User Research

  • → User Experience

  • → Mobile-first Products

  • → Digital Transformation

  • → Usability Testing

  • → Trends Analysis

  • → User Story Mapping

  • → UX Audit and Heuristic Evaluation

  • → Competitor Analysis

  • → Benchmarking

  • → Analytics

  • → Conversion Optimisation

  • → Sales Optimisation

  • 10+

    User flows refined

  • 400+ hours

    Dedicated to UX auditing, research, strategy and usability testing for Travelist

MEET OUR EXPERT

Halyna Kucheryava→ Transport & Travel Expert

Halyna is a lead UX/UI designer at Flying Bisons, specialising in Transport and Travel. With a background in psychological research, she has designed and delivered solutions for clients across Europe and the USA. In her work, Halyna focuses on using design to create business value and deliver outstanding user experiences.

Transport & Travel Projects

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