UX Research

Understand your customers

 
Digital Strategy

Set the right direction

 
Product Design (UX/UI)

Shape the customer experience

 
Branding & Creative

Win hearts and minds

 
Copywriting & UX Writing

Find the right words

 
Development

Make things real

 
Data Analytics

Power up your business

 
Product Management

Connect the dots

 
Photo & Video

Speak up with content

 
More about services

Get ready for exceptional results

4.9

Clutch rating based on 40+ reviews.

Our track record suggests you’ll be impressed too.

[ Don’t miss ]

constellr – New satisfying orbit for a thermal satellite company

  • Website

  • Aerospace & Defence

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We're Flying Bisons – Europe's leading Strategic Design & Implementation firm. We design, build and ship digital products used by millions of people every day.

Unleash Your Digital Potential

We take on the digital challenges others can't – and ship them.

[ WHAT WE DO ]

Full-lifecycle digital products – web and mobile apps, e-commerce, enterprise platforms for industry leaders, banks and governments. From the first strategic decision to the shipped product, and every iteration after.

KFC logo.
IKEA logo.
Panattoni logo.
Zain logo.
Polpharma Biologics logo.
naTemat logo.
Bank Pekao logo.
Booksy logo.
eobuwie logo.
delio logo.
Hebe logo.
PwC logo.
AMG logo.
Park of Poland logo.
Sanofi logo.
Jeronimo Martins logo.
Kamil Tatol, CEO at Flying Bisons.

Kamil Tatol

CEO, Flying Bisons

Are you an ambitious brand that wants to create world-class digital products?

When the stakes are high, and the scale is great, Flying Bisons is your ideal partner.

Explore our services

Areas of expertise

 
UX Research
Null.
 
Digital Strategy
Null.
 
Product Design
Null.
 
Web & Mobile Development
Null.
 
Data Analytics
Null.
 
Branding & Creative
Null.
 
Copywriting & UX Writing
Null.
 
Product Management
Null.
 
Photo & Video Production
Explore our services

We get things done.

200+ projects delivered for 100+ clients across Europe, the Middle East and the US — including some of the world's largest enterprises and public institutions.

A man sitting on a chair, showing off his shoes. Next to him, there's a smartphone opened on the eobuwie app.
A man sitting on a chair, showing off his shoes. Next to him, there's a smartphone opened on the eobuwie app.

eobuwie – Supercharging the footwear brand’s revenue-critical mobile app.

Flying Bisons adopted a non-standard design process that helped the partners collaborate in an adaptive manner. They were also capable of carrying out high-quality research.

Marcin Wcisło, Head of eCommerce Experience Design in eObuwie.

Marcin Wcisło

HEAD OF ECOMMERCE EXPERIENCE DESIGN, EOBUWIE

Hoard – Mashing the right buttons to hit the gaming start-up’s funding target.

Hebe – Helping Poland’s second-largest cosmetics retailer show its best face online.

Gymsteer – Sculpting a buff new mobile and web experience for the innovative fitness start-up.

DareIT – How to make a joyful yet modern and successful learning platform with a retro vibe.
See all projects (141)
See all projects 141

[ SERVICES ]

Strategic Design
Services – The Power of Process

Łukasz Kowalski, Flying Bisons co-founder.

“Our strategic design process gets to the heart of your business, your customers, your challenges and ambitions.”

Łukasz Kowalski, Co-founder, Flying Bisons

Your digital transformation challenges are unique. So every solution we create is made to measure.

Powering it all is a personalised, battle-tested process we never stray from. It’s how we guarantee exceptional results – every single time.

Learn More

UX Research

Digital Strategy

Branding & Creative

Copywriting & UX Writing

Product Design

Web & Mobile Development

Data Analytics

Product Management

Photo & Video Production

Working with us is not a cost. It’s an investment.

Make more sales. Expand and engage your user base. Streamline your customer experience.

Working with us is not a cost. It’s an investment.

  • Expand and engage your user base.

  • Make more sales than you ever dreamed.

  • Streamline your customer experience.

+84.3% +84.3%

CR uplift for KFC e-commerce in the first year

10.3 million 10.3 mln

Unique monthly users on naTemat's media platform

€500k €500k

ROI for OnniBus
in the first year

Unlimited Unlimited

Possibilities for your business when you partner with us

Clients we've turned
into long-term partners

See all clients

Our long-term partnership with IKEA, the Swedish furniture giant, focuses on strategic digital transformation projects. We help shift their core business services from offline to online.

A small house kitchen.
A small house kitchen.

  • Retail & FMCG

  • B2C

  • B2E

Our story with KFC goes way back. We’ve redesigned their website, mobile app, kiosks and more. And now, as strategic digital partner, we manage their omnichannel experience and analytics.

KFC's hot wings.

  • Food Commerce

  • B2C

Pekao is the second-largest bank in Poland. Working in close partnership, we created a new design for their mobile transaction system, as well as PeoPay – their award-winning flagship app.

Peopay app widget.

  • Banking & Finance

We’re longtime digital partners to Panattoni – Europe’s largest industrial retail developer. We’re responsible for their multi-market European website, which has been recognised by Awwwards.

The Panattoni website.

  • Logistics & Fulfilment

  • B2B

Polpharma Biologics is Poland’s largest biotechnology company. We initially defined, designed and developed their global website, before becoming their long-term digital consulting partner.

Polpharma Biologics' drug lab staff talking.

  • Pharma

  • B2B

If there’s one relationship that defines us as a company, it’s our long-term partnership with PwC. As their digital partner, we consulted on numerous international projects of massive scale.

  • Services

  • B2B

Our story with Park of Poland started with a simple landing page back in 2017. Since then, as their strategic partners, we’ve created their e-commerce platform, website, and much more.

  • Entertainment

  • B2C

AMG is the performance arm of Mercedes-Benz. Partnering with the team at their Stuttgart HQ, we developed a number of innovative product concepts for Mercedes-AMG car-sharing services.

A black Mercedes car parked in a dark room with a streak of red light behind it.

  • Automotive & Mobility

  • B2C

XTB is a financial hub that supports customers in saving, trading, and investing money. We helped them reposition themselves on the market with a redesign of their brand – setting up a whole new design system supporting a coherent visual communication.

  • Banking & Finance

  • B2C

Imagine

How much we can do for
your business.

See all clients

[ INSIGHTS FROM OUR BLOG ]

You've got to read this

See our blog
See our blog

[ FOR CURIOUS MINDS ]

Frequently
asked Questions

"Keen to work with us but still have questions? We’ve gathered the most popular ones here. And if you’d like to ask us anything more specific, we’re here to help. Reach out to us."

Michał Proniewicz, Partner & Digital Consultant

How do you use AI?

What exactly is Strategic Design & Implementation?

How are you different from a traditional digital agency?

What kinds of projects do you specialise in?

How much does it cost to work with you?

What digital services do you offer?

Who and what are you a good fit for?

Got a high-stakes digital problem? Let's solve it.

Let’s Talk

Join our list of clients. You’ll be in good company.

  • KFC logo.
  • Ikea logo.
  • AMG logo.
  • Bank Pekao logo.

Your Questions — Answered

  • [ Question 01 of 07 ]

    How do you use AI?

    To move faster and explore wider — in research, prototyping and delivery. But the decisions that matter are made by experienced people. We're AI-first, never AI-generated.

  • [ Question 02 of 07 ]

    What exactly is Strategic Design & Implementation?

    Strategic Design is defending a fragile product vision against the invisible 90% — the organizational politics and technical minefields that kill great ideas. Implementation is the grit: we don't hand over a Figma file and wish you luck. We push the vision through until it creates real, measurable impact.

    To learn more about this approach, check out our blog, where we discuss it in detail. 

  • [ Question 03 of 07 ]

    How are you different from a traditional digital agency?

    Most agencies focus on craft. We focus on strategic navigation — locking decisions in sequence with our Project Pyramid framework, so the project never dissolves into endless feedback loops.

  • [ Question 04 of 07 ]

    What kinds of projects do you specialise in?

    Complex digital products and transformations for enterprise and government — e-commerce platforms, mobile apps, kiosks, end-to-end omnichannel experiences. Our sweet spot: projects where the cost of getting it wrong is high.

  • [ Question 05 of 07 ]

    How much does it cost to work with you?

    We work per hour; projects typically range from €25,000 to €500,000+. For clearly scoped work we can also fix the fee. Get in touch for a free estimate.

  • [ Question 06 of 07 ]

    What digital services do you offer?

    The core of our business – and the thing that gets us out of bed in the morning – is design. UX and UI design, specifically.

    Since we set up shop in 2016, however, we’ve also developed industry-leading expertise in:

    We can devise a solution, design it for you, and deploy it at scale. And if you need something highly specific, our digital strategy consultants can come in and make it happen.

    Need multimedia content support? We’ve got that covered too. In 2021 we set up Flying Digital Content – our in-house agency specialising in photo and video content. Check out the website.

  • [ Question 07 of 07 ]

    Who and what are you a good fit for?

    We’re at our best when we’re: 

    • Delivering strategically important projects with a big impact on company revenue
    • Working under high pressure due to tight timelines or complex requirements
    • Making things work on a large scale
    • Partnering with digital-first or digital-only companies

    Don’t see yourself in any of the above? Then we’re probably not the right match for you. 

    Even so, please still feel free to get in touch. We’ll be happy to recommend you to a partner who’s more suited to your needs.

Send us a message

Prefer e-mail? [email protected]

Send us a message

Prefer e-mail? [email protected]

Thank you!

Your message has been sent successfully.

Man driving a car.
Man driving a car.

Automotive & Mobility

Digital technology has a huge influence on how we all get around. And as competition grows in the automotive and mobility space, so too does the need for even more innovative, sustainable and human-centred solutions.

Our team works at the cutting edge of the automotive and mobility sector, providing digital consultancy to industry giants such as Daimler, and Mercedes-AMG. We partner with brands to move and engage consumers in new and exciting ways. And we help make mobility services more seamless and accessible in markets worldwide – from Europe to the Middle East and beyond.

  • → Digital Products

  • → Automated Processes

  • → Consumer Insights

  • → Innovative Experiences

  • → Brand Loyalty & Engagement

  • → Service Design

Automotive & Mobility Projects

Bankers making a deal.
Bankers making a deal.

Banking & Finance

Money is a serious business. And when customers choose a financial product or service, they need to know they can absolutely trust the brand providing it.
For your digital product, that means only the best is good enough. Seamless, intuitive and reliable experiences are key to building confidence – and keeping potentially millions of customers on your side.

We create standard-setting digital products for established financial brands and ambitious start-ups alike. Our partners include banking leaders such as Pekao and Getin Bank, as well as large investment firms like NN TFI. And we’ve delivered everything from mobile apps and customer hubs to credit forms and corporate websites.

  • → Large Volumes of Screens

  • → Tested and Validated Designs

  • → Innovative Products

  • → Next-generation Experiences

  • → Cross-selling

  • → Mobile-first Products

  • → Decentralisation

  • 2 in 10

    … of Poland’s biggest banks have worked with us

  • 5.6 million

    Users of the mobile app we created for Pekao

  • €293 billion

    Value of assets managed by our client NN TFI

Banking & Finance Projects

Null
Null

Crypto & Blockchain

The crypto and blockchain industry is booming. This next-generation technology powers processes in a widening range of industries, from retail payment and supply-chain management to ID verification and fraud prevention. And its influence on business seems only set to grow.

We’ve been active in the crypto and blockchain space since 2016, working on dozens of high-profile projects in that time. Our reputation for research, strategy and design innovation has seen us work with the likes of Vaiot, Veriori, Spacely and Uniqly. And we’re always excited to take on new challenges in the sector.

We’re also personally invested in the crypto and blockchain industry, having co-launched an NFT gaming start-up in 2021. MoonieNFT was supported by the world-renowned Polkastarter launchpad, and has since captured the imagination of hundreds of thousands of people worldwide.

  • → Protocol Integration

  • → Tokenisation

  • → Blockchain Developers

  • → Play2Earn

  • → Customer Experience

  • → NFT

  • → Community Building

  • → Marketing and Sales

  • → Roadmapping

  • → Decentralisation

  • USD 15 million

    MoonieNFT’s valuation after launch

  • 10+

    Crypto & blockchain projects delivered and founded

  • 250,000

    Number of people who tried to invest in MoonieNFT’s public round

  • 77,000

    Followers of MoonieNFT on Twitter

Crypto & Blockchain Projects

Canal+ entertainment website.
Canal+ entertainment website.

Entertainment

The digital revolution in the entertainment and leisure industry shows no sign of slowing. Technology continues to advance at dizzying speed. New generations are calling the shots on how we consume media. And global events like the pandemic are fundamentally changing how we spend our free time – online and off.

As experts in the entertainment sector since 2016, we understand the ever-evolving needs and habits of modern digital consumers. Our experience allows us to quickly and effectively build solutions that raise conversions and boost sales.

Like when we shaped the entire digital presence and customer experience for Park of Poland, Europe’s largest tropical-themed water park. After delivering their complex e-shop, we went on to power it up with key functionalities for ticketing, payments, bookings and accommodation. All resulting in higher-performing, easier-to-manage processes.

  • → Customer Experience

  • → Conversion Rate Optimisation

  • → Digital Transformation

  • → Increasing AOVs

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepages and Landing Pages

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • 1 million

    Unique users of Park of Poland’s web and e-platform

  • Thousands

    … of transactions processed daily on Park of Poland’s platform

  • 10TB

    … of data transfer in Park of Poland’s system

  • 0.5 seconds

    Time from payment to transaction completion after our improvements to Park of Poland’s system

Entertainment Projects

Woman with fancy glasses.
Woman with fancy glasses.

Fashion & Eyewear

For fashion brands, digital transformation is no longer a choice. It’s an absolute necessity. As costs and competition grow, and the sector moves away from traditional brick-and-mortar practices, brands must embrace new ways to adapt and thrive. By investing in digital, they can refine and scale their operations, create standout customer experiences – and increase efficiency across the entire value chain.

We’ve been providing digital expertise to fashion brands for almost a decade, partnering with a host of innovative start-ups and established industry leaders in that time. 

Our digital solutions have helped Muscat – a leading Polish eyewear brand – to attract more customers and accelerate business growth. And we’ve forged long-term strategic relationships with the likes of eObuwie, building and maintaining numerous digital sales channels.

  • → Omnichannel Experience

  • → E-commerce

  • → Conversion Rate Optimisation

  • → Increasing AOV

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepages

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • → Internal Systems

  • → PIM

  • → Price & Campaign

  • → In-store Shopping

Fashion & Eyewear Projects

Family of four eat KFC together.
Family of four eat KFC together.

Food Commerce

Demand for online food ordering is soaring, with customers expecting exceptional service at competitive prices. To win a slice of the food commerce pie, businesses must invest to streamline digital sales, build loyalty, and create positive experiences that people want to repeat. Over and over again.

We’ve delivered dozens of high-profile food commerce projects – including a full redesign of KFC’s omnichannel experience. Our work covered mobile, web and kiosk, and sparked a sharp increase in conversions across several European markets. 

We also partnered with Burger King to reimagine their digital kiosk experience. And we had the opportunity to design a brand-new e-commerce platform for Domino’s – the global pizza giant.

  • → Customer Experience

  • → Conversion Rate Optimisation

  • → Increasing AOV

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepage

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • +84%

    Uplift in mobile conversions for KFC – within one year

  • 2

    Digital kiosk projects completed for KFC and Burger King

  • 3

    Number of global food giants we’ve worked with so far

  • 7

    Number of European markets our KFC solutions are live in

Food Commerce Projects

Gov & Public Sector

Digital is transforming the public sector across the globe. Government services are increasingly moving online. And as the use of mobile and other devices increases, so too do citizens’ expectations around user experience and digital functionality when accessing essential services.

At Flying Bisons, we understand the need for constant innovation in the delivery of government services. And it’s one of the reasons we were chosen to redesign the digital platform for Saudi Arabia’s labour market.

Our work involved spending a week in Riyadh, where we led a series of exploratory interviews with users and businesses. And we used the insights we gathered to completely re-think how users experience our client’s platform. We’ve also worked with the Polish Football Association, who hired us to design a public video library and a new internal system.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Government Platforms

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • 9 million+

    Users of the Qiwa platform

  • 500,000+

    Businesses in Saudi Arabia using Qiwa

  • 5 days

    … of on-site discovery and workshops in Riyadh

  • 5,000+ hours

    … of research, design, copy and UX writing time invested in the project

Gov & Public Sector Projects

Mother reading to her daughter.
Mother reading to her daughter.

Healthcare

Few industries have been shaped more by technology in recent times than healthcare. Global events such as the COVID-19 pandemic have accelerated digital transformation across the sector. And businesses are seeking ever more innovative ways to deliver personalised, patient-focused healthcare solutions.

At Flying Bisons, we’ve partnered with some of the biggest healthcare providers in Poland and beyond. And we’ve used our expertise to create seamless digital experiences for patients, doctors, nurses and medical staff – even pet owners and vets.

Our project highlights in the healthcare sector include:

  • Designing an e-commerce platform for Alab, allowing specific target groups such as pro athletes to schedule medical tests at home
  • Helping Telemedi.co, an online medical consultation platform, to automate key onboarding processes
  • Leading hundreds of in-depth interviews with patients in the USA, UK, Germany, Poland, Russia and Philippines, to better understand their needs and expectations

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Patient Data Security

  • → Design for Trust

  • → KYC Process Integration

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • → Digital Acceleration

  • → API Integration

  • 3,000

    Number of different lab tests offered by ALAB

  • +500k

    Users of our healthcare digital products

Healthcare Projects

Woman driving a car.
Woman driving a car.

Insurance

Across the world, insurance companies are using digital to streamline operations and automate complex, time-consuming processes. It allows them to reduce costs, improve efficiency and open up new opportunities. And, crucially, it improves the experience for customers – making it easier for them to compare quotes, buy cover, and manage policies.

At Flying Bisons, we create digital products that make insurance processes super simple and accessible for users. It’s why we’re trusted by international industry leaders like Nationale Nederlanden, as well as popular comparison engines such as Porówneo.

We understand the complex systems under the bonnet of most insurance tools and services. And we keep the needs of users and clients in mind at every stage of our process – allowing us to deliver tailor-made products that meet expectations. Every single time.

  • → User Experience

  • → Digital Transformation

  • → Digital Consulting

  • → Exploratory Interviews

  • → Mobile-first Products

  • → Next-generation Experiences

Michał Proniewicz, Head of Design at Flying Bisons.

MEET OUR EXPERT

Michał Proniewicz→ Insurance Expert

Michał is an experienced digital consultant and partner at Flying Bisons, specialising in product strategy, user experience and UI design. He has almost a decade’s expertise in creating digital products, including websites and mobile apps. And he led our redesign of NN TFI’s transactional system, among other high-profile products.

Insurance Projects

Manufacturing a car.
Manufacturing a car.

Manufacturing

Manufacturing is the engine room of the global economy, providing employment, generating wealth, and driving technological change.

It’s also a hotbed of digital innovation. Automation, AI and data analytics are pivotal in modern manufacturing processes. And companies are constantly deploying new technology to increase efficiency, reduce costs and outmanoeuvre competitors.

At Flying Bisons, we’ve designed interfaces for equipment in some of the world’s most modern manufacturing facilities. Our solutions reduce the risk of human error, make operation and maintenance easier, and improve the overall experience for users.

  • → User Experience

  • → Digital Transformation

  • → Digital Consulting

  • → Exploratory Interviews

  • → Mobile-first Products

  • → Next-generation Experiences

  • → Corporate Websites

Manufacturing Projects

Media

Competition in the media industry has never been more fierce, with even the giants at the top starting to feel the heat. And as consumer power and choice continues to grow, it’s never been more important for brands to stand out and maximise the value they offer.

At Flying Bisons, we help media brands redefine and differentiate themselves in a heavily crowded market. We work with them to create more enriching, loyalty-building experiences for their users, using our industry-leading research, design and technology expertise.

Improving the user experience allows you to deliver more value – which in turn positively impacts page views, user retention and loyalty. Poland’s third-largest online news outlet, naTemat, for example, saw page views jump 30% after just one month of implementing our new design.

Our board members have direct experience working for media companies, having held senior roles at the likes of Socializer and Isobar. We also co-founded Flying Digital Content – our own in-house agency specialising in photo and video content.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Government Platforms

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • +30%

    Uplift in page views for naTemat within a month of our design going live

  • +2,387%

    Increase in plays for the audio feature on naTemat’s new website

  • 10 million

    Monthly visitors to naTemat’s media platform, which we redesigned from scratch

Media Projects

Father and daughter unpacking groceries from delio together.
Father and daughter unpacking groceries from delio together.

Retail & FMCG

Retail is a fierce and fast-paced industry. One with an ever-evolving set of challenges – from supply-chain uncertainty and economic instability to environmental pressures and shifting consumer behaviour.

By embracing digital transformation, retailers can get upstream of problems and gain an advantage over their rivals. Smart data collection and analysis helps them predict trends, understand buyer preferences and develop better products. While new technologies allow them to create experiences that wow customers and build loyalty – online and off.

At Flying Bisons, we create world-class digital products that help retailers stand out and succeed in a highly crowded marketplace. Our partners in the sector include the Polish supermarket giant Biedronka (Jerónimo Martins), European fashion leader eobuwie, and grocery industry disruptor delio – among many others.

  • → Digital Consulting

  • → Digital Transformation

  • → Digital Acceleration

  • → User Experience

  • → Service Design

  • → PIM

  • → Price & Campaign

  • → Order Management

  • → E-commerce Development

  • → Data Analytics

  • → Loyalty Programmes

  • → Conversion Rate Optimisation

  • → Mobile Apps

  • → Customer Journey Maps

  • → Exploratory Interviews

  • €14.5bn

    Value of sales made by supermarket chain Biedronka in Poland in 2021

  • USD 245.6m

    Online revenue generated by eObuwie’s digital platforms

  • 40 million+

    Number of customers that use our Retail & FMCG solutions

  • 3 months

    That’s all we needed to redesign Delio’s groundbreaking mobile app

Retail & FMCG Projects

Software engineer presenting his work.
Software engineer presenting his work.

Software

Worth nearly $1 trillion, the global software development industry touches almost every aspect of our lives. Often in ways we don’t even realise.

Most of the everyday innovations we rely on are powered by some kind of software. And development companies are constantly working to make their solutions better, simpler and more convenient. Because happy users make healthy businesses.

At Flying Bisons, we create, implement and operate custom software for partners in a wide range of industries. We mostly develop web and cross-platform mobile apps, with a focus on solving specific business challenges (like we did for Park of Poland).

We’re a strategic partner to many digital-first and digital-native companies. We support them by maintaining and developing their internal systems, SaaS products and marketplaces through the full lifecycle – from research and strategy to design, development and analytics.

  • → Corporate Websites

  • → Internal Systems

  • → E-commerce Platforms

  • → Cross-platform Mobile Apps

  • → Hexagonal Architecture Apps

  • → Infrastructure Creation

  • → Monitoring (App, Infrastructure)

  • → Maintenance and SLA

  • x12

    Increase in Black Friday traffic for Park of Poland, thanks to our app and infrastructure

  • 1 million +

    Our apps sell over PLN 1 million of products each day

Software Projects

Football players on the field.
Football players on the field.

Sports

With its global appeal and ever-increasing digitalisation, the sports industry has become a powerful magnet for investment and innovation.

New technology is transforming the way sports are played, promoted, managed and consumed. And with the rise of esports, data analytics, NFT and blockchain technology, the opportunities for digital start-ups and service providers are vast.

We’re a trusted digital partner to brands in the sports industry, working on everything from custom apps and websites to e-commerce platforms and content libraries.

Our sport-obsessed team are tuned into the ever-changing needs and trends of the industry. And we use our sector expertise to create solutions that both delight users and drive business results for clients.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • → Corporate Websites

  • → Internal Systems

Sports Projects

Woman texting.
Woman texting.

Telecoms

For telecoms brands, digital innovation is the key to sustainable business success. It allows them to operate more flexibly and efficiently than their rivals in a highly competitive space. And it helps them create services tailored to individual users – such as customised data plans and personalised customer support.

At Flying Bisons, we define, design and build industry-leading digital products for telcos around the world.

Our partners include Zain – the largest mobile operator in the Middle East – who hired us to lead their digital transformation. The work spanned everything from research, strategy and usability testing to in-depth interviews, audits, customer journey mapping and design.

Closer to home, we’ve also worked with Polish providers Premium Mobile and Next. Our digital solutions have helped strengthen their respective service offerings and position both brands as major market players.

  • → User Experience

  • → User Interface

  • → Frontend Development

  • → Backend Development

  • → Exploratory Interviews

  • → In-depth Interviews

  • → Digital Transformation

  • 49.5 million

    Number of active Zain customers

  • 2 months

    Time we spent on-site in Kuwait for Zain’s digital transformation

Telecoms Projects

Person waiting at the airport.
Person waiting at the airport.

Transport & Travel

For transport and travel companies, simply getting people from A to B is no longer enough. To keep customers happy and loyal, they need to provide engaging, personalised and sustainable travel experiences – with digital technology at their core.

Smooth online booking, intuitive search functions and seamless mobile experiences are key. So too are efficient reservation management tools, trip planners and rating systems. And a willingness to embrace emerging technologies such as VR, AI and the internet of things.

At Flying Bisons, we understand the digital needs of transport and travel brands. And we have the expertise and resources to solve their most complex challenges at scale.
We’ve forged strategic partnerships with the likes of Travelist and OnniBus, optimising their search, booking, checkout and mobile experiences, while shaping their product strategies for the future.

  • → E-commerce Platforms

  • → Digital Strategy

  • → User Research

  • → User Experience

  • → Mobile-first Products

  • → Digital Transformation

  • → Usability Testing

  • → Trends Analysis

  • → User Story Mapping

  • → UX Audit and Heuristic Evaluation

  • → Competitor Analysis

  • → Benchmarking

  • → Analytics

  • → Conversion Optimisation

  • → Sales Optimisation

  • 10+

    User flows refined

  • 400+ hours

    Dedicated to UX auditing, research, strategy and usability testing for Travelist

Transport & Travel Projects

Education

Digital technology has revolutionised how education is accessed and delivered. Online tools, platforms and apps allow educators to teach in ever more inspiring and innovative ways. And they transform the experience for learners, removing physical, geographical and economic barriers – and opening up vast new worlds of knowledge.

Investment in the sector's digital transformation is growing. And we regularly partner with education brands to turn their existing analogue solutions into future-ready digital tools and experiences. Over the years, we’ve gained a deep understanding of the needs of both educators and learners. We use it to develop digital products and experiences of the highest quality. And we’re constantly across the latest trends and developments in the industry – particularly around security and data management.

We also used our experience and expertise to create Flying Bisons Academy. During courses and webinars, we share our knowledge with young people who want to enter the digital industry.

  • → User Experience

  • → Internal Systems

  • → Digitalisation Strategy

  • → Accessibility

  • → Personalisation

  • → Engagement

  • → Exploratory Interviews

  • → API Integration

  • → Content Creation

Education Projects

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Gaming

Gaming is one of the world’s boom industries, and an exciting source of new business opportunities. The growth of esports and blockchain in particular has given rise to whole new markets and universes – all of which rely on complex digital services and expertise beyond gaming itself.

We’re a team of experienced game designers and developers. And we’re avid gamers ourselves. Combined with our industry-leading digital consulting expertise, we’re perfectly placed to take your gaming brand or start-up to the next level.

Our partners include innovators and disruptors such as Hoard, Million Pugs, and Triggy. And we’re proud to have co-founded MoonieNFT – a play-to-earn platform based on web 3.0. We created the concept from scratch, built a strong community around it, and launched it successfully on both ETH and BSC networks.

  • → Design Research

  • → Brand Loyalty & Engagement

  • → Service Design

  • → Innovative Products

  • → Gameplay Tests

Gaming Projects

Container ship.
Container ship.

Logistics & Fulfilment

Logistics and fulfillment companies rely on digital technology to survive and thrive. It allows them to streamline operations, develop new services, and provide a more efficient and cost-effective experience to customers.

Processes like shipment tracking and monitoring can now be automated – saving time and reducing costs. And by embracing digital transformation across the board, companies can provide a service that’s simpler, more transparent and more reliable for users.

We provide digital consultancy to some of the biggest names in the sector. Our partners include Panattoni – Europe’s largest logistics developer – for whom we designed and delivered a new corporate website for 11 key markets. And Omnipack, a European fulfillment company, who hired us to revamp their online store, website and lead funnel.

  • → User Experience

  • → User Interface

  • → Frontend Development

  • → Backend Development

  • → Exploratory Interviews

  • → In-depth Interviews

  • → Corporate Websites

  • 36

    Years Panattoni have been in business

  • 2,500

    Panattoni clients worldwide

  • 53

    Number of Panattoni offices

Logistics & Fulfilment Projects

Woman working in a pharmaceutical lab.
Woman working in a pharmaceutical lab.

Pharma

The global pharmaceutical industry is huge and complex. And wherever there’s complexity at scale, there’s opportunity for digital innovation.
By embracing digital, pharma companies can manage their data, research and operations more efficiently. They can satisfy customers’ ever-changing needs in more profitable ways. And they can create seamless, personalised experiences that set them apart in a highly crowded market.

Pharma companies need solutions that promote their products in unique and effective ways, while bridging the gap between the real and digital world. With almost a decade of big-brand experience in the sector, we have the specialist skills and knowledge to deliver.

Over the years, we’ve partnered with some of the pharma industry’s biggest names – including Sanofi and Polpharma Biologics. We’ve provided UX design for numerous digital solutions, and created large volumes of content to promote services and educate users on complex topics.

  • → User Experience

  • → Service Design

  • → Exploratory Interviews

  • → Digital Consulting

  • → Digital Transformation

  • → Accessibility

  • → Corporate Websites

  • → Internal Systems

Pharma Projects

Woman giving a presentation.
Woman giving a presentation.

Services

The service industry is a multi-billion global market. One where speed, efficiency and value for money make all the difference.
With smart use of digital technology, service providers can streamline processes, harness data, and scale up their offerings. And they can pass time and cost savings on to their customers – helping them build loyalty and stay competitive in a constantly evolving industry.

As experts in the service industry for almost a decade, we understand its dynamics, mechanics and company structures better than most. And we’re highly attuned to the challenges of the sector – namely the need to constantly reduce costs, increase efficiency, and maximise value.

Over the years, we’ve worked with dozens of leading service companies – including the likes of PwC, VMLY&R, Accelpoint and Biznes Polska. Through our long-term strategic partnerships, we help businesses harness the power of digital technology, build stronger online presences and, ultimately, make more money.

  • → Websites

  • → Web & Mobile Apps

  • → Digital Strategy

  • → Customer Experience

  • → Automation

  • → Branding & Tone of Voice

  • → Business Model Optimisation

  • → Partnerships

  • 8

    Number of service lines we offer

  • 5+

    Years of partnership with PwC

  • 10+

    Clients in service industries

  • Involved

    In designing new public services for the government of Saudi Arabia

Services Projects

Person's scrolling through eObuwie app.
Person's scrolling through eObuwie app.

E-commerce

Online customer trends, expectations and behaviour are shifting all the time. And with competition and costs growing at lightning speed, it’s never been more important for e-commerce businesses to stay ahead of the digital curve.

As digital consulting experts, we create game-changing business value for our e-commerce partners. We’ve delivered countless industry-leading platforms over the years, guiding the process from first concept to final delivery and ongoing optimisation.

Our results have helped us forge long-term partnerships with big names such as KFC, Burger King, Domino’s Pizza, Hebe and eObuwie. We work closely with them to improve customer experiences across channels. And we’re always exploring new ways to boost conversion rates, increase AOVs, and maximise retention.

  • → Customer Experience

  • → Conversion Rate Optimisation

  • → Higher AOVs

  • → Brand Loyalty

  • → Engagement

  • → Mobile Apps

  • → Homepages

  • → Category Taxonomy

  • → Navigation

  • → Listing Pages

  • → Search

  • → Cart & Checkout

  • → Account & Member Services

  • → Accessibility

  • +84%

    Conversion rate uplift for KFC in one year

  • 500%

    ROI for OnniBus in the first month, after a 17.5% mini-conversion increase on the checkout flow

  • +200%

    Increase in sales for kikfit thanks to our new e-commerce solution

  • +400%

    New home try-ons (a core KPI) for Muscat after launching our new e-commerce platform

E-commerce Projects

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Null.

Security & Antifraud

In the ever-evolving landscape of the digital world, protecting your valuable assets has become paramount. As technology continues to advance, so do the methods employed by malicious actors seeking to exploit vulnerabilities and gain unauthorized access to sensitive data.

At Flying Bisons, we understand the critical importance of security and antifraud measures in today's interconnected society. That's why we are proud to extend our expertise to the security companies, helping them revolutionize the way of protecting assets, and ensuring the flawlessness of their digital operations.

By applying best practices in human-centered design, we create visually appealing and intuitive interfaces that help users to navigate complex security offers with ease, inspiring trust and reducing the risk of errors.

  • → Digital Strategy

  • → Digital Consulting

  • → Corporate Websites

  • → UX Research

  • → UX/UI Design

  • → Tone of Voice

  • → Development

  • 99,8%

    Blocked account takeovers fraud by Nethone with device fingerprinting & behavioural biometrics

Security & Antifraud Projects

Aerospace & Defense

The aerospace and defence sector demands more than technical precision – it demands digital products that perform under the highest possible stakes. From space intelligence startups to institutional giants, we partner with organisations pushing the boundaries of what's possible, helping them translate complex operations into seamless, mission-critical digital experiences.

We work with some of the most ambitious players in the industry, from the European Space Agency to next-generation satellite intelligence firms. Our role goes beyond design: we act as strategic partners, helping aerospace and defence organisations navigate digital transformation, build credibility with investors and institutions, and bring sophisticated products to market at scale. Whether it's shaping a brand-new digital product from the ground up or evolving a complex system for global users, we bring the rigour and strategic thinking this sector demands.

  • → Mission-Critical Product Design

  • → Digital Transformation

  • → Investor-Ready Platforms

  • → Complex Systems Design

  • → Brand & Communication

Aerospace & Defense Projects

Strategic Design & Implementation Services for B2B brands

Long sales cycles, complex decision-making processes, and high-value transactions - digital world is full of challenges for B2B brands. Luckily, there’s our team of professionals with vast strategic know-how to effectively reach and engage with your target audience.

We're here for you, from strategic planning to implementation and optimization, helping streamline integration, maximizing efficiency. We are a B2B company, too, so we know the drill. With our own experience and data-driven approach, we unlock valuable insights that inform decision-making and fuel business growth.

See all our projects →

Our services for B2B brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Kamil Tatol

Kamil Tatol

→ B2B Expert

An experienced senior digital consultant, product manager, and product designer, Kamil works with various businesses to elevate their brands, marketing channels, digital products, and services. He also supports them with process optimisation, and automation.

Kamil is the CEO of Flying Bisons, a B2B company, which gives him practical knowledge about all opportunities and challenges a B2B organisation has to deal with. Kamil is among 200 designers worldwide who have earned the Baymard Institute’s prestigious UX Certification.

Our projects for B2B brands

Strategic Design & Implementation Services for B2C brands

It's the fast-paced digital era, and the B2C segment faces lots of challenges. Adapting to evolving consumer expectations, standing out in a crowded marketplace, building brand loyalty, and managing customer relationships, just to name a few. 

At Flying Bisons, we truly understand consumer behaviour and the challenges faced by B2C brands. Our digital consultancy and delivery services provide tailored solutions for strategic planning, customer engagement, and personalized experiences.

We leverage data-driven strategies and creative approaches to capture and retain customer attention, helping you drive growth and build strong relationships. All of it based on our vast experience with B2C brands serving millions of customers. 

See all our projects →

Our services for B2C brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
A digital transformation can't happen without UX research, and our UX research services can shape your digital product strategy into a success story.

Klaudia Doerffer

→ B2C Expert

An experienced service designer and alumna of London’s Royal College of Art, Klaudia has international experience in designing and implementing new products, services, and brands. She worked with companies such as Jaguar Land Rover, Santander, and The Royal Bank of Scotland.

At Flying Bisons, she led the redesign of online channels for a key product of Sanofi – the global pharma firm. Her work involved user research in three countries to help clients understand how best to engage their target consumers.

Our projects for B2C brands

Strategic Design & Implementation Services for B2G brands

The digital transformation journey for B2G is not easy. Legacy systems, bureaucratic processes, and security concerns often hinder progress. And especially in areas like meeting citizen expectations and modernizing service delivery, you could need support from digital miracle workers just like ourselves. 

We prioritize the transformational and people-centric aspects of digital initiatives alongside technology and security. You will get scalable and impactful solutions coming from our long experience working with government platforms and tools. We help modernize systems, enhance service delivery, and foster transparency. Everything you need to build trust and smooth processes.

See all our projects →

Our services for B2G brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Łukasz Kowalski

Łukasz Kowalski

→ B2G Expert

An experienced digital consultant and co-founder of Flying Bisons, Łukasz has a strong background in value proposition creation and an impressive record of successful product deliveries.

He supervised our long-term cooperation with PZPN (Polish Football Association), including creating a national digital football library and designing their internal systems.

Our projects for B2G brands

Strategic Design & Implementation Services for G2C brands

In G2C, bridging the gap between governments and citizens is crucial for effective communication and service delivery. Ensuring transparency, reliability, accessibility, and trust in government processes can be a significant hurdle. Do you need a partner to help in setting the approach? That's what we're here for!

We want our expertise in leveraging technology and automation empower you to streamline processes and build trust. Through data-driven approaches, we assist in building citizen-centric solutions and ensuring personalized experiences. We will take care of your operations carefully and with full attention. We're team players. Government to citizens, human to human.

Don't take it from us. Take it from our experience

See all our projects →

Our services for G2C brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Łukasz Kowalski

Łukasz Kowalski

→ G2C Expert

An experienced digital consultant and co-founder of Flying Bisons, Łukasz has a strong background in value proposition creation and an impressive record of successful product deliveries.

At Flying Bisons, he is responsible for the company's strategic activities, actively participating in the design of its most important projects. He is personally involved in the "Qiwa" project for the Ministry of Human Resources and Social Development of Saudi Arabia.

Our projects for G2C brands

Strategic Design & Implementation Services for B2E brands

Diverse workforce is the new black, and B2E brands need to stay up to date with it. There’s a lot of challenges, though: providing seamless access to resources, managing employee data securely, and maintaining engagement are critical.

We like a challenge. Using our vast experience, we help B2E brands adapt to the changing landscape to ensure seamless information flow and impeccable digital experience. We work hard on our digital solutions, with a primary focus on high quality, refreshing UX approach to attract attention and build trust. So no one can resist you.

We play like a team, and you’re welcome to join us. Just like these guys did:

See all our projects →

Our services for B2E brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Kamil Tatol

Kamil Tatol

→ B2E Expert

An experienced senior digital consultant, product manager and product designer, Kamil has been involved in developing over 100 digital products for large enterprises such as IKEA, Mercedes, KFC, Hebe, Varner, and eobuwie. He is among 200 designers worldwide who have earned the Baymard Institute's prestigious UX Certification.

Thanks to hands-on experience across many industries, Kamil is passionate about creating enterprise solutions of high complexity, making them surprisingly simple. He always focuses on exceeding customer expectations and improving business results.

Our projects for B2E brands

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