We chose Flying Bisons as our strategic digital partner in 2017. It was a great decision, as together we've dramatically improved the omnichannel customer experience and all KPIs."

140%

Conversion rate growth

2.5m

Uplift in profit

Their research capacity is impressive. The quality of the research carried out is very high.

Despite aggressive timelines, limited business data available at the start and specific business features of the Middle East, Flying Bisons helped the PWC team to successfully deliver a complex discovery process.

Strategic design drives business results. We make an impact at scale."

Julian Łukaszewicz, Research & Strategy Lead

  • E-commerce

  • Kiosk

Burger King – Rustling up a new digital kiosk experience for the fast-food icon

The "Burger King" logo surrounded by icons from the kiosk.

[ PROJECT SUMMARY ]Burger King approached us to improve the experience for their digital kiosk users, after we’d successfully done the same for KFC. This was a seriously high-stakes task, given how much revenue comes from digital sales. And we used all our previous experience to complete it with aplomb.

Three Kiosk screens: an "Order here" screen", a "Meals" screen, and a "Where do you want to eat today?" screen.
Fries, burgers, onion rings, and a drink.
Three Kiosk screens: an upsell screen, a "Product added" screen, and an ordered product list screen.

[ LEARN MORE ]

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