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Zain – Dialling up the digital advantage for this leading Kuwaiti telco
[ Scope of work ]
![Zain logo. Zain logo.](/uploads/media/x1440/08/878-zain%20hero.jpg?v=2-0)
[ PROJECT SUMMARY ]Kuwaiti telecoms leader Zain brought us on board to revitalise their digital approach, in the face of ever-stiffening competition. We conducted detailed research to help us create new customer journey maps. And we delivered a set of priorities for redesigning their digital touchpoints.
![The Zain website. The Zain website.](/uploads/media/x535/06/876-zain%20small.jpg?v=2-0)
![The Zain website. The Zain website.](/uploads/media/x535/05/875-zain%20small2.jpg?v=2-0)
![Happy Zain staff. Happy Zain staff.](/uploads/media/x1100/02/722-zain%20big.jpg?v=2-0)