We chose Flying Bisons as our strategic digital partner in 2017. It was a great decision, as together we've dramatically improved the omnichannel customer experience and all KPIs."

140%

Conversion rate growth

2.5m

Uplift in profit

Their research capacity is impressive. The quality of the research carried out is very high.

Despite aggressive timelines, limited business data available at the start and specific business features of the Middle East, Flying Bisons helped the PWC team to successfully deliver a complex discovery process.

Strategic design drives business results. We make an impact at scale."

Julian Łukaszewicz, Research & Strategy Lead

  • Selfcare

  • E-commerce

  • Content Website

Zain – Dialling up the digital advantage for this leading Kuwaiti telco

Zain logo.

[ PROJECT SUMMARY ]Kuwaiti telecoms leader Zain brought us on board to revitalise their digital approach, in the face of ever-stiffening competition. We conducted detailed research to help us create new customer journey maps. And we delivered a set of priorities for redesigning their digital touchpoints.

The Zain website.
The Zain website.
Happy Zain staff.

[ LEARN MORE ]

Do you want to learn
more
about the project?
Send us a message

Prefer e-mail? [email protected]

Send us a message

Prefer e-mail? [email protected]

Thank you!

Your message has been sent successfully.

One last step to join
our newsletter!
Thank you!

We’ve sent you a confirmation e-mail.