We chose Flying Bisons as our strategic digital partner in 2017. It was a great decision, as together we've dramatically improved the omnichannel customer experience and all KPIs."

140%

Conversion rate growth

2.5m

Uplift in profit

Their research capacity is impressive. The quality of the research carried out is very high.

Despite aggressive timelines, limited business data available at the start and specific business features of the Middle East, Flying Bisons helped the PWC team to successfully deliver a complex discovery process.

Strategic design drives business results. We make an impact at scale."

Julian Łukaszewicz, Research & Strategy Lead

Information Architecture

Information architecture (IA) is the process of organising, structuring, and labelling content to make it easy to find and understand. It's an essential part of User Experience design for websites and apps. IA aims to help users achieve their goals by making information and functionality easily accessible.

Information architecture is very beneficial in structuring content. It improves the usability of a website or an app and increases efficiency as users can easily navigate and find the information they need. This means that well-organised content can lead to higher engagement and conversions as the user experience improves.

IA also enhances search engine optimisation (SEO) and boosts visibility on search engines. In the long run, a logical and consistent content structure makes it easier to manage and maintain over time.

How to create a good Information architecture? It's all about creating an optimal user experience – try to understand their needs, goals, and behaviours. Organise your content logically and consistently so users can easily understand and navigate information. And don't forget to label information accurately and consistently to help users understand the context of the information.

There are also several things you shouldn't do. It's essential not to bury important information. If users need to find it, make it accessible and don't hide it deep in a hierarchy. You also shouldn't make your navigation structure confusing. It would make it difficult for the users to find what they're looking for and have a negative impact on user experience. One last thing not to do is make assumptions. Build your information architecture based on UX research testing, don't rely on gut feelings.

Information architecture is the practice of organising and structuring your content. It helps users navigate and locate information efficiently, which is why creating it is a crucial part of user experience.

Need help with
Information Architecture?

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