Desk Research

Explore Desk Research. Discover essential market insights using comprehensive resources and utilise existing data to shape and guide your strategic decisions for business success.

What is
Desk Research?

Desk research is a non-reactive form of study, often the analysis of existing materials, primarily used to deepen overall knowledge on a research topic. It involves collecting and analyzing data to draw critical conclusions for predefined objectives, marking the start of the exploratory phase in the research process. The research aim and scope define the area of investigation.

Boost your User Experience
with Desk Research

Desk research in UX research provides a foundational understanding of user behavior and market trends, offering a cost-effective way to inform and guide more targeted, primary research efforts. If it's not enough for you, check out the benefits of desk research in more details:

Cost-Effectiveness

Desk research uses existing data, reducing financial costs significantly. It's ideal for budget-conscious projects, utilizing available studies and resources efficiently.

Time Efficiency

This approach quickly gathers a wide range of data, speeding up the initial research phase. It's beneficial for projects with tight deadlines.

Broad Market Understanding

Provides insights into market trends and competitor analysis. This comprehensive view helps align UX strategies with market realities.

Guidance for Primary Research

Desk research informs and focuses subsequent primary research. It identifies key areas for deeper investigation, making primary research more effective.

Identifying Opportunities and Gaps

Reveals unmet market needs and areas where competitors may need more. This insight offers a strategic advantage in UX solution development.

Supporting Evidence-Based Decisions

Desk research offers a foundation of data for informed decision-making. It helps to justify design choices and strategies, ensuring they are data-driven.

Our Approach
to Desk Research

The team of Flying Bisons experts relies on global benchmarks and industry-leading methodologies. Our team conducts three types of desk research:

  • Benchmarking

    This type of research is a comparative analysis of selected entities or areas of their operation, such as organizational benchmarking (e.g., marketing communication, brand positioning, company resources) or object benchmarking (e.g., product offerings).

  • Textual content analysis

    This type of desk research often involves written source segments or entire text formats. It highlights key meanings, including frequently occurring words and main themes.

  • Visual analysis

    This research is related to visual-verbal or typical visual areas. We use it for interpreting and exploring the values presented through images or the relationship between images and written content.

“The research capacity is impressive. The quality of the research carried out is very high.”

Marcin Wcisło.

Marcin Wcisło

Head of E-commerce Experience Design, eobuwie

Our UX Research
Methods and Tools

[ Methods & Tools ]

Choosing the right user research methods is crucial to keeping your customers satisfied. We'll help you translate your deep understanding of market demand into products and services your users will love.

Want More?

  • Desk Research

  • Quantitative Research

  • Trends Analysis

  • Personas

  • Ethnographic Field Research

  • Tree Testing

  • Concept Testing

  • Hypothesis Validation

  • UX Audit

  • Competitor Analysis

  • Benchmarking

  • Stakeholder Interviews

  • Focus Groups

  • Market Analysis

  • Product Surveys

What Our
Clients Say

[ Clients ]

PwC logo.
PwC logo.

“We’ll keep them hiring for every project in the future.”

Kornel Kulisiewicz, Business Development Director at PWC.

Kornel Kulisiewicz

Business development director, PWC

Muscat logo.
Muscat logo.

“Our customer acquisition cost went down by about 50%. Our sales skyrocketed.”

David Winter, co-founder of Muscat.

David Winter

Co-FOUNDER, MUSCAT

Onnibus logo.
Onnibus logo.

“We were surprised how quickly they delivered everything we asked for.”

Bernard Gołko, Chief Digital Officer at Onnibus.

Bernard Golko

Chief Digital officer, onnibus

Where UX Research
Fits in the Process

[ Process ]

UX research is the first and most crucial step of every project. It helps you understand your business, your customers and their needs. And it influences every decision at every subsequent stage of the process.

We take the data we gather in the research phase and turn it into actionable insights. These then form the basis of your strategy, which in turn shapes your design, branding, value proposition and future product development.

UX Research

Understand your customers

Discover your users’ real needs. Understand your true business context. And act on solid data – not gut feelings or assumptions.

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Digital Strategy

Set the right direction

Turn your research into actionable insights. And define a user experience aligned with your brand, customers, and business goals.

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Branding & Creative

Win hearts and minds

Build a distinctive, consistent brand that people remember – and that creates positive emotional connections with your products.

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Copywriting & UX Writing

The right words in the right places

Create stand-out content that elevates the user experience, grows your brand’s authority, and gets you more conversions.

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Product Design

Shape customer experience

Design user experiences and interfaces that meet people’s needs in beautiful, intuitive and elegantly simple ways.

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Web & Mobile Development

Make things real

Work with a team that’s got the skills, experience and flexibility to tackle any development challenge.

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Data Analytics

Power up your business

Uncover game-changing insights. Make data-driven decisions and get ahead of your rivals.

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Product Management

Connect the dots

Refine your product vision, bring your project to fruition, and generate the business results and value you need.

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Photo & Video Production

Amaze. Persuade. Inspire.

Add world-class photo & video content to your communication to reap strong benefits and boost your business.

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Logo

Outcomes:
When our partners succeed, we succeed

Increase sales by expanding and engaging your user base, and streamlining the customer experience. Working with us is not a cost. It’s an investement.

Schedule a call with our
UX Research Expert

[ work with us ]

Every research challenge is different. That’s why we offer you a free consulting session with one of our in-house experts.

You’ll have the chance to explore which research solutions are the right fit for your project. And we’ll help you get a feel for what it’s like to partner with us.

Sound good?

Klaudia Doerffer

Head of RESEARCH

  • eobuwie logo.
  • KFC logo.
  • Bank Pekao logo.
  • AMG logo.
  • Booksy logo.
Send us a message

Prefer e-mail? [email protected]

Send us a message

Prefer e-mail? [email protected]

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