UX Audit Services

Data is king, and there's nothing we would trust more. To do things right, you need valuable insights and a professional approach from the best of the best experts on the market. Hi, we're Flying Bisons!

What are
UX Audit Services?

UX audit services are an expert analysis of an interface intended to check usability and intuitiveness and identify areas for improvement. The audits involve a team of seasoned experts who ensure the design is user-friendly, accessible, and outstanding.

Boost your User Experience
with UX Audit Services

UX audit services give you a fresh look at your product and helps spot areas needing improvement. So, in which scenarios should you consider a UX audit, and what insights can you get?

Deliver top UX on your website or app

Let our experts look closer at your website or app UX design and identify what can be improved to provide your clients with a top-notch user experience.

Increase the conversion rate of your website

Your website is designed for generating new leads but, somehow, it doesn’t work as you assumed? In our UX audit, we will verify your layout, its lead generation capabilities and prepare ready-to-implement solutions.

Identify areas that need improvements

Our UX audit services are all about targeted improvements. Instead of a revolution, it focuses on evolution. It helps you identify specific areas needing attention and provides actionable recommendations to contribute to your business growth.

Refresh your website

Your website might have been top-notch a few years ago, but technology and user expectations evolve rapidly. Thanks to our UX audit services, you'll ensure your digital presence remains fresh, relevant, and aligned with industry trends.

Our Approach to
UX Audit Services

The team of Flying Bisons experts relies on global benchmarks and industry-leading methodologies. Our UX audit services are based on four pillars:

  • Heuristic analysis

    We use this analysis to evaluate the interface and its functionality based on guidelines related to usability, user experience, and graphic design (including Nielsen and Molich's heuristics and WCAG 2.0 guidelines).

  • Cognitive walkthrough

    This methodology involves performing user scenarios. Our experts assume the roles of users with different goals on the site, evaluating the content and mechanisms of the service.

  • Expert analysis

    Our experts conduct detailed analyses to review the interface based on best practices related to information architecture, navigation, labelling, and other elements available in the user interface. It also includes reviewing content for language correctness, informational value, usability, and alignment with the design.

  • Comprehensive UX Audit report

    The results of our UX audit services are presented in a comprehensive report, including a summary, a list of identified issues, and their respective importance. The report references best practices and provides recommendations for improvements. To ensure a collaborative approach, we present the findings in a workshop, facilitating discussions and finding tailored solutions to meet your needs.

    For projects requiring further insights, our UX audit services can be extended to include usability testing and data analysis based on tools like Hotjar and Google Analytics. Whatever you need, we're here to do it right.


“The research capacity is impressive. The quality of the research carried out is very high.”

Marcin Wcisło.

Marcin Wcisło

Head of E-commerce Experience Design, Eobuwie

Our UX Research
Methods and Tools

[ Methods & Tools ]

Choosing the right user research methods is crucial to keeping your customers satisfied. We'll help you translate your deep understanding of market demand into products and services your users will love.

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  • Desk Research

  • Quantitative Research

  • Trends Analysis

  • Personas

  • Ethnographic Field Research

  • Tree Testing

  • Concept Testing

  • Hypothesis Validation

  • UX Audit

  • Competitor Analysis

  • Benchmarking

  • Stakeholder Interviews

  • Focus Groups

  • Market Analysis

  • Product Surveys

What Our
Clients Say

[ Clients ]

PwC logo.
PwC logo.

“We’ll keep them hiring for every project in the future.”

Kornel Kulisiewicz, Business Development Director at PWC.

Kornel Kulisiewicz

Business development director, PWC

Muscat logo.
Muscat logo.

“Our customer acquisition cost went down by about 50%. Our sales skyrocketed.”

David Winter, co-founder of Muscat.

David Winter


Onnibus logo.
Onnibus logo.

“We were surprised how quickly they delivered everything we asked for.”

Bernard Gołko, Chief Digital Officer at Onnibus.

Bernard Golko

Chief Digital officer, onnibus

Where UX Research
Fits in the Process

[ Process ]

UX research is the first and most crucial step of every project. It helps you understand your business, your customers and their needs. And it influences every decision at every subsequent stage of the process.

We take the data we gather in the research phase and turn it into actionable insights. These then form the basis of your strategy, which in turn shapes your design, branding, value proposition and future product development.

UX Research

Understand your customers

Discover your users’ real needs. Understand your true business context. And act on solid data – not gut feelings or assumptions.

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Digital Strategy

Set the right direction

Turn your research into actionable insights. And define a user experience aligned with your brand, customers, and business goals.

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Branding & Creative

Win hearts and minds

Build a distinctive, consistent brand that people remember – and that creates positive emotional connections with your products.

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Copywriting & UX Writing

The right words in the right places

Create stand-out content that elevates the user experience, grows your brand’s authority, and gets you more conversions.

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Product Design

Shape customer experience

Design user experiences and interfaces that meet people’s needs in beautiful, intuitive and elegantly simple ways.

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Web & Mobile Development

Make things real

Work with a team that’s got the skills, experience and flexibility to tackle any development challenge.

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Data Analytics

Power up your business

Uncover game-changing insights. Make data-driven decisions and get ahead of your rivals.

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Product Management

Connect the dots

Refine your product vision, bring your project to fruition, and generate the business results and value you need.

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Photo & Video Production

Amaze. Persuade. Inspire.

Add world-class photo & video content to your communication to reap strong benefits and boost your business.

Learn more

When our partners succeed, we succeed

Increase sales by expanding and engaging your user base, and streamlining the customer experience. Working with us is not a cost. It’s an investement.

Schedule a call with our
UX Research Expert

[ work with us ]

Every research challenge is different. That’s why we offer you a free consulting session with one of our in-house experts.

You’ll have the chance to explore which research solutions are the right fit for your project. And we’ll help you get a feel for what it’s like to partner with us.

Sound good?

Klaudia Doerffer


  • eobuwie logo.
  • KFC logo.
  • Bank Pekao logo.
  • AMG logo.
  • Booksy logo.
Send us a message

Prefer e-mail? [email protected]

Send us a message

Prefer e-mail? [email protected]

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