UX Research

Understand your customers

 
Digital Strategy

Set the right direction

 
Product Design (UX/UI)

Shape the customer experience

 
Branding & Creative

Win hearts and minds

 
Copywriting & UX Writing

Find the right words

 
Development

Make things real

 
Data Analytics

Power up your business

 
Product Management

Connect the dots

 
Photo & Video

Speak up with content

 
More about services

Get ready for exceptional results

4.9

Clutch rating based on 40+ reviews.

Our track record suggests you’ll be impressed too.

A man sitting on a chair, showing off his shoes. Next to him, there's a smartphone opened on the eobuwie app.

[ Don’t miss ]

eobuwie – Supercharging the footwear brand’s revenue-critical mobile app

  • Mobile App

  • Ecommerce

State of Digital CX in 2025

The definitive guide to customer experience trends shaping tomorrow

Download Trendbook

Elevate Your Career at Flying Bisons

Apply now and make an impact and create world-class digital experiences.

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The future of CX is here:

Get our 2025 Trendbook now

Hello, we’re Flying Bisons – the leading Digital Consulting & Delivery firm creating world-class digital products and shaping digital experiences for millions of people around the globe.

Unleash Your Digital Potential

We are proud supporters of Saudi Vision 2030

Learn more about how Flying Bisons contribute to Saudi Vision 2030

Read more
Read more

We architect digital product and services, supporting public sector, industry leaders and disruptive start-ups transform, thrive and win in the digital world.

[ WHAT WE DO ]

We partner with the public and private sectors to create world-class digital products and services that offer unparalleled customer experiences.
We define, design, and develop public platforms, web & mobile applications,
e-commerces (and much more) to unleash the digital potential of our partners.

See all
logotype

Flying Bisons is proud to be working on strategic Vision 2030 Digital Transformation projects.

Learn more

“Flying Bisons help us put light on our CX community thanks to the dedicated platform with great design, UX, and support in content creation. It's a true milestone for the CX Saudi community.”

Abdullah AlGhamedi

FOUNDER & CHAIRMAN SAUDI CX ASSOCIATION

Elevate CX in

e-Government Services

The only report benchmarking CX in top global public platforms

Get full version →
Kamil Tatol, Chief Executive Officer at Flying Bisons.

Kamil Tatol

CEO, Flying Bisons

Vision 2030 is our inspiration and strategic direction. Now, it is time to make it happen...

Are you an ambitious company working on a challenging projects? When the scale is great and the stakes are high, Flying Bisons is the ideal partner for you.

Explore our services

Areas of expertise

 
UX Research
Null.
 
Digital Strategy
Null.
 
Product Design
Null.
 
Web & Mobile Development
Null.
 
Data Analytics
Null.
 
Branding & Creative
Null.
 
Copywriting & UX Writing
Null.
 
Product Management
Null.
 
Photo & Video Production
Explore our services

We get things done.

200+ projects delivered for 100+ clients worldwide, with a focus on Europe, the Middle East and the United States.

KFC kiosk.
KFC kiosk.

KFC – A finger-lickin' omnichannel
experience for the global giant.

We chose Flying Bisons as our strategic digital partner in 2017. It was a great decision, as together we've dramatically improved the omnichannel customer experience and all KPIs.

Maciej Jędrychowski.

Maciej Jędrychowski

KFC DIGITAL DIRECTOR, AMREST

Peopay's app icon.
Peopay's app icon.

Pekao – Creating an intuitive mobile experience for Poland’s second-largest bank.
Zain's digital platform with a quote from its users: "I want to limit touchpoints and avoid face to face contact as much as possible".
Zain's digital platform with a quote from its users: "I want to multiply touchpoints and avoid face to face contact".

Zain – Dialling up the digital advantage for this leading Kuwaiti telco.

Hebe - Helping Poland’s second-largest cosmetics retailer show its best face online

KFC – Satisfying the fast-food giant’s hunger for data, across three countries.

Alinma Bank – Reimagining coporate banking experience and becoming industry benchmark.

[ coming soon ]

Nethone – A new global website for an antifraud company to aid cross the market chasm.

CX Saudi – Becoming the strategic partner for powering the digital ecosystem of their association’s platforms.

[ coming soon ]

Flying Bisons help us put light on our CX community thanks to the dedicated platform with great design, UX, and support in content creation. It's a true milestone for the CX Saudi community.

Abdullah AlGhamedi

FOUNDER & CHAIRMAN
SAUDI CX ASSOCIATION

See all projects (136)
See all projects 136

[ SERVICES ]

Digital Consulting
Services – The Power of Our Process

Łukasz Kowalski, Flying Bisons co-founder.

“Our digital consulting process gets to the heart of your business, your customers, your challenges and ambitions.”

Łukasz Kowalski, Co-founder, Flying Bisons

How to lead successful digital transformation projects? How to offer world-class customer experience? How to thrive when there’s many questions and only few answers?

As Flying Bisons, we’ve shaped a unique, end-to-end process that helps us create world-class digital products and services – this is what guarantees best business results – every single time.

Learn More

UX Research

Digital Strategy

Branding & Creative

Copywriting & UX Writing

Product Design

Web & Mobile Development

Data Analytics

Product Management

Photo & Video Production

Working with us is not a cost. It’s an investment.

Working with us is not a cost. It’s an investment – a good one!

Working with us is not a cost. It’s an investment.

+84,37% +84,37%

Conversion rate uplift
for KFC digital products

12 million + 12 mln +

Individual users on

Qiwa platform

€500k €500k

ROI for Onnibus
in the first year

Unlimited Unlimited

Possibilities for your business
when you partner with us

Clients turned into
long-term partners

See all clients

Alinma Bank is a key player in the banking sector of Saudi Arabia. During our partnership, we help them build modern digital banking services in the GCC market in line with the Saudi 2030 Vision.

  • Banking & Finance

  • Software

Zain is the oldest and largest telecoms firm in the Middle East. As their strategic partner, we work to drive digital change and help them keep pace with the rapidly growing competition.

Zain logo.

  • Telecoms

  • B2C

Saudi CX Association is a non-profit organisation with over 500 members. It focuses on training and networking related to customer experience in Saudi Arabia. In our partnership, we are responsible for including platform evolution and website redesign.

  • Software

  • B2C

Sumerge is a leading digital transformation company in the MENA region, specialising in banking and government projects. We teamed up to reimagine the banking experience in Saudi Arabia.

  • Software

  • B2B

Imagine

How much we can do for
your business.

See all clients

[ INSIGHTS ON OUR BLOG ]

You've got to read this
You've got
to read this

See our blog
See our blog

[FOR CURIOUS MINDS]

Frequently
asked Questions

Sebastian Kajzer, Head of Growth.

"Keen to work with us but still have questions? We’ve gathered the most popular ones here. And if you’d like to ask us anything more specific, we’re here to help. Reach out to us."

Sebastian Kajzer, Head of Growth

What’s our competitve edge? What makes you different?

How long have you been working on Saudi projects?

Do you have a Commercial Registration?

Do you have local partners?

Do your team members ever travel to Saudi to work on-site?

Do you have a local team in Saudi?

Does your team speak Arabic?

Why should we prefer working with a foreign company?

What is your communication process with clients based in Saudi Arabia?

Unleash Your
Digital Potential
- Today.

Let’s Talk

Join our list of clients. You’ll be in good company.

  • AMG logo.
  • KFC logo.
  • Booksy logo.
  • Ikea logo.
  • Bank Pekao logo.

Your Questions — Answered

  • [ Question 01 of 09 ]

    What’s our competitve edge? What makes you different?

    Our competitive edge lies in our extensive experience in providing end-to-end digital consulting services to some of Saudi and Europe's largest and most demanding companies, such as Alinma Bank, IKEA, PwC, and Daimler.

    Our expertise is recognised and proven within the designer community, as evidenced by numerous prestigious awards, including those from Clutch and Red Dot Awards. This blend of experience and recognition sets us apart in the industry.

    Working with us is not just a service. It's an investment in the business success of your digital products.

  • [ Question 02 of 09 ]

    How long have you been working on Saudi projects?

    We began our journey in the Middle East in 2018, starting with a project for Zain, leading Kuwaiti telco brand in Kuwait. Over the recent years, we have increasingly focused on the Saudi market. Our commitment to this region is underscored by strategic partnerships with local establishments and brands, helping to make the Saudi Vision 2030 happen.

  • [ Question 03 of 09 ]

    Do you have a Commercial Registration?

    Yes, we have a Commercial Registration and an established local branch in Saudi Arabia. It allows us to operate without limits, making us an ideal partner for strategic ventures and public organisations.

  • [ Question 04 of 09 ]

    Do you have local partners?

    Indeed, we have signed partnership contracts with public and private establishments in the GCC region. Our partners include notable organisations like CX Saudi, Alinma Bank, Sutherland and Sumerge reflecting our strong local presence and collaboration.

  • [ Question 05 of 09 ]

    Do your team members ever travel to Saudi to work on-site?

    Yes, our team members regularly visit Saudi Arabia at least once a month. During these visits, we work on-site alongside our partners. We also participate in local conferences and meetups like CX Saudi. This helps us stay connected and engaged with the local community and keeps us updated with the latest market trends in Saudi Arabia.

  • [ Question 06 of 09 ]

    Do you have a local team in Saudi?

    Yes, a local team based in Saudi Arabia is working onsite. While most of our team is located in Europe, we ensure regular visits to Saudi Arabia, typically at least once a month. These visits include meetings with our partners and participating in local conferences, events, and meetups, such as CX Saudi.

  • [ Question 07 of 09 ]

    Does your team speak Arabic?

    Our local team in Saudi Arabia is proficient in Arabic, ensuring seamless communication. Additionally, our European team is actively learning Arabic to enhance our service quality for our local partners, and we're making significant progress in this endeavor.

  • [ Question 08 of 09 ]

    Why should we prefer working with a foreign company?

    Working with us as a European CX leader brings multiple advantages. We have been integral to the digital transformation in Europe over the past decade, bringing international best practices and experience to your doorstep. Our approach includes development and strategic partnership, implementing the latest trends in UX and design to provide top-tier digital solutions.

  • [ Question 09 of 09 ]

    What is your communication process with clients based in Saudi Arabia?

    Our communication process focuses on flexibility and efficiency. We're available for onsite meetings, workshops, and more in Saudi Arabia. Our team communicates in English, and our local team can converse in Arabic. Our communication channels include Slack, Google Meets, and email.

    And, of course, WhatsApp :)

Send us a message

Prefer e-mail? [email protected]

Send us a message

Prefer e-mail? [email protected]

Thank you!

Your message has been sent successfully.

Bankers making a deal.
Bankers making a deal.

Banking & Finance

Money is a serious business. And when customers choose a financial product or service, they need to know they can absolutely trust the brand providing it.
For your digital product, that means only the best is good enough. Seamless, intuitive and reliable experiences are key to building confidence – and keeping potentially millions of customers on your side.

We create standard-setting digital products for established financial brands and ambitious start-ups alike. Our partners include banking leaders such as Pekao and Getin Bank, as well as large investment firms like NN TFI. And we’ve delivered everything from mobile apps and customer hubs to credit forms and corporate websites.

  • → Large Volumes of Screens

  • → Tested and Validated Designs

  • → Innovative Products

  • → Next-generation Experiences

  • → Cross-selling

  • → Mobile-first Products

  • → Decentralisation

  • 2 in 10

    … of Poland’s biggest banks have worked with us

  • 5.6 million

    Users of the mobile app we created for Pekao

  • €293 billion

    Value of assets managed by our client NN TFI

MEET OUR EXPERT

Jakub Danecki→ Banking & Finance Expert

Jakub is a Digital Consultant with extensive experience in banking and finance. In the past few years, he served as the Head of the BNP Paribas UX Center of Expertise. During his tenure, his team was responsible for implementing a Design System and establishing a Design Operations framework to enhance the bank's design maturity. With his wealth of expertise, Jakub is now assisting us in achieving new goals.

Banking & Finance Projects

Software engineer presenting his work.
Software engineer presenting his work.

Software

Worth nearly $1 trillion, the global software development industry touches almost every aspect of our lives. Often in ways we don’t even realise.

Most of the everyday innovations we rely on are powered by some kind of software. And development companies are constantly working to make their solutions better, simpler and more convenient. Because happy users make healthy businesses.

At Flying Bisons, we create, implement and operate custom software for partners in a wide range of industries. We mostly develop web and cross-platform mobile apps, with a focus on solving specific business challenges (like we did for Park of Poland).

We’re a strategic partner to many digital-first and digital-native companies. We support them by maintaining and developing their internal systems, SaaS products and marketplaces through the full lifecycle – from research and strategy to design, development and analytics.

  • → Corporate Websites

  • → Internal Systems

  • → E-commerce Platforms

  • → Cross-platform Mobile Apps

  • → Hexagonal Architecture Apps

  • → Infrastructure Creation

  • → Monitoring (App, Infrastructure)

  • → Maintenance and SLA

  • x12

    Increase in Black Friday traffic for Park of Poland, thanks to our app and infrastructure

  • 1 million +

    Our apps sell over PLN 1 million of products each day

Paweł Sobociński, Head of Development at Flying Bisons.

MEET OUR EXPERT

Paweł Sobociński→ Software Expert

Paweł is partner and Head of Development at Flying Bisons. With over 12 years’ experience in IT, he’s developed solutions for the likes of Microsoft, Huawei, IKEA, Avon, Park of Poland, and Play. Paweł specialises in back-end development and web app architecture, using PHP, SQL, NoSQL, Redis, RabbitMQ, and React. Away from work, he’s a lover of digital entertainment with a passion for motorsports and sim racing.

Software Projects

Woman texting.
Woman texting.

Telecoms

For telecoms brands, digital innovation is the key to sustainable business success. It allows them to operate more flexibly and efficiently than their rivals in a highly competitive space. And it helps them create services tailored to individual users – such as customised data plans and personalised customer support.

At Flying Bisons, we define, design and build industry-leading digital products for telcos around the world.

Our partners include Zain – the largest mobile operator in the Middle East – who hired us to lead their digital transformation. The work spanned everything from research, strategy and usability testing to in-depth interviews, audits, customer journey mapping and design.

Closer to home, we’ve also worked with Polish providers Premium Mobile and Next. Our digital solutions have helped strengthen their respective service offerings and position both brands as major market players.

  • → User Experience

  • → User Interface

  • → Frontend Development

  • → Backend Development

  • → Exploratory Interviews

  • → In-depth Interviews

  • → Digital Transformation

  • 49.5 million

    Number of active Zain customers

  • 2 months

    Time we spent on-site in Kuwait for Zain’s digital transformation

Łukasz Kowalski, Chief Financial Officer at Flying Bisons.

MEET OUR EXPERT

Łukasz Kowalski→ Telecoms Expert

Łukasz is an experienced digital consultant and co-founder of Flying Bisons. He supervised our partnership with Zain, the Kuwaiti telco brand, and has overseen various projects for providers in the Polish market.

Telecoms Projects

Digital Consulting & Delivery Services for B2B brands

Long sales cycles, complex decision-making processes, and high-value transactions - digital world is full of challenges for B2B brands. Luckily, there’s our team of professionals with vast strategic know-how to effectively reach and engage with your target audience.

We're here for you, from strategic planning to implementation and optimization, helping streamline integration, maximizing efficiency. We are a B2B company, too, so we know the drill. With our own experience and data-driven approach, we unlock valuable insights that inform decision-making and fuel business growth.

See all our projects →

Our services for B2B brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Kamil Tatol

Kamil Tatol

→ B2B Expert

An experienced senior digital consultant, product manager, and product designer, Kamil works with various businesses to elevate their brands, marketing channels, digital products, and services. He also supports them with process optimisation, and automation.

Kamil is the CEO of Flying Bisons, a B2B company, which gives him practical knowledge about all opportunities and challenges a B2B organisation has to deal with. Kamil is among 200 designers worldwide who have earned the Baymard Institute’s prestigious UX Certification.

Our projects for B2B brands

Digital Consulting & Delivery Services for B2C brands

It's the fast-paced digital era, and the B2C segment faces lots of challenges. Adapting to evolving consumer expectations, standing out in a crowded marketplace, building brand loyalty, and managing customer relationships, just to name a few. 

At Flying Bisons, we truly understand consumer behaviour and the challenges faced by B2C brands. Our digital consultancy and delivery services provide tailored solutions for strategic planning, customer engagement, and personalized experiences.

We leverage data-driven strategies and creative approaches to capture and retain customer attention, helping you drive growth and build strong relationships. All of it based on our vast experience with B2C brands serving millions of customers. 

See all our projects →

Our services for B2C brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
A digital transformation can't happen without UX research, and our UX research services can shape your digital product strategy into a success story.

Klaudia Doerffer

→ B2C Expert

An experienced service designer and alumna of London’s Royal College of Art, Klaudia has international experience in designing and implementing new products, services, and brands. She worked with companies such as Jaguar Land Rover, Santander, and The Royal Bank of Scotland.

At Flying Bisons, she led the redesign of online channels for a key product of Sanofi – the global pharma firm. Her work involved user research in three countries to help clients understand how best to engage their target consumers.

Our projects for B2C brands

Digital Consulting & Delivery Services for B2G brands

The digital transformation journey for B2G is not easy. Legacy systems, bureaucratic processes, and security concerns often hinder progress. And especially in areas like meeting citizen expectations and modernizing service delivery, you could need support from digital miracle workers just like ourselves. 

We prioritize the transformational and people-centric aspects of digital initiatives alongside technology and security. You will get scalable and impactful solutions coming from our long experience working with government platforms and tools. We help modernize systems, enhance service delivery, and foster transparency. Everything you need to build trust and smooth processes.

See all our projects →

Our services for B2G brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Łukasz Kowalski

Łukasz Kowalski

→ B2G Expert

An experienced digital consultant and co-founder of Flying Bisons, Łukasz has a strong background in value proposition creation and an impressive record of successful product deliveries.

He supervised our long-term cooperation with PZPN (Polish Football Association), including creating a national digital football library and designing their internal systems.

Our projects for B2G brands

Digital Consulting & Delivery Services for G2C brands

In G2C, bridging the gap between governments and citizens is crucial for effective communication and service delivery. Ensuring transparency, reliability, accessibility, and trust in government processes can be a significant hurdle. Do you need a partner to help in setting the approach? That's what we're here for!

We want our expertise in leveraging technology and automation empower you to streamline processes and build trust. Through data-driven approaches, we assist in building citizen-centric solutions and ensuring personalized experiences. We will take care of your operations carefully and with full attention. We're team players. Government to citizens, human to human.

Don't take it from us. Take it from our experience

See all our projects →

Our services for G2C brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Łukasz Kowalski

Łukasz Kowalski

→ G2C Expert

An experienced digital consultant and co-founder of Flying Bisons, Łukasz has a strong background in value proposition creation and an impressive record of successful product deliveries.

At Flying Bisons, he is responsible for the company's strategic activities, actively participating in the design of its most important projects. He is personally involved in the "Qiwa" project for the Ministry of Human Resources and Social Development of Saudi Arabia.

Our projects for G2C brands

Digital Consulting & Delivery Services for B2E brands

Diverse workforce is the new black, and B2E brands need to stay up to date with it. There’s a lot of challenges, though: providing seamless access to resources, managing employee data securely, and maintaining engagement are critical.

We like a challenge. Using our vast experience, we help B2E brands adapt to the changing landscape to ensure seamless information flow and impeccable digital experience. We work hard on our digital solutions, with a primary focus on high quality, refreshing UX approach to attract attention and build trust. So no one can resist you.

We play like a team, and you’re welcome to join us. Just like these guys did:

See all our projects →

Our services for B2E brands

  • → UX Research

  • → Digital Strategy

  • → Branding

  • → Content

  • → UX/UI Design

  • → Web & Mobile Development

  • → Data Analytics

  • → Product Management

Types of products and projects

  • → Mobile Apps

  • → Websites

  • → Web Apps

  • → Newsletters

Check out our experience across 20+ Industries →
Kamil Tatol

Kamil Tatol

→ B2E Expert

An experienced senior digital consultant, product manager and product designer, Kamil has been involved in developing over 100 digital products for large enterprises such as IKEA, Mercedes, KFC, Hebe, Varner, and eobuwie. He is among 200 designers worldwide who have earned the Baymard Institute's prestigious UX Certification.

Thanks to hands-on experience across many industries, Kamil is passionate about creating enterprise solutions of high complexity, making them surprisingly simple. He always focuses on exceeding customer expectations and improving business results.

Our projects for B2E brands

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