We chose Flying Bisons as our strategic digital partner in 2017. It was a great decision, as together we've dramatically improved the omnichannel customer experience and all KPIs."

140%

Conversion rate growth

2.5m

Uplift in profit

Their research capacity is impressive. The quality of the research carried out is very high.

Despite aggressive timelines, limited business data available at the start and specific business features of the Middle East, Flying Bisons helped the PWC team to successfully deliver a complex discovery process.

Strategic design drives business results. We make an impact at scale."

Julian Łukaszewicz, Research & Strategy Lead

Woman texting.
Woman texting.

Telecoms

For telecoms brands, digital innovation is the key to sustainable business success. It allows them to operate more flexibly and efficiently than their rivals in a highly competitive space. And it helps them create services tailored to individual users – such as customised data plans and personalised customer support.

At Flying Bisons, we define, design and build industry-leading digital products for telcos around the world.

Our partners include Zain – the largest mobile operator in the Middle East – who hired us to lead their digital transformation. The work spanned everything from research, strategy and usability testing to in-depth interviews, audits, customer journey mapping and design.

Closer to home, we’ve also worked with Polish providers Premium Mobile and Next. Our digital solutions have helped strengthen their respective service offerings and position both brands as major market players.

  • → User Experience

  • → User Interface

  • → Frontend Development

  • → Backend Development

  • → Exploratory Interviews

  • → In-depth Interviews

  • → Digital Transformation

  • 49.5 million

    Number of active Zain customers

  • 2 months

    Time we spent on-site in Kuwait for Zain’s digital transformation

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