We chose Flying Bisons as our strategic digital partner in 2017. It was a great decision, as together we've dramatically improved the omnichannel customer experience and all KPIs."

140%

Conversion rate growth

2.5m

Uplift in profit

Their research capacity is impressive. The quality of the research carried out is very high.

Despite aggressive timelines, limited business data available at the start and specific business features of the Middle East, Flying Bisons helped the PWC team to successfully deliver a complex discovery process.

Strategic design drives business results. We make an impact at scale."

Julian Łukaszewicz, Research & Strategy Lead

Person waiting at the airport.
Person waiting at the airport.

Transport & Travel

For transport and travel companies, simply getting people from A to B is no longer enough. To keep customers happy and loyal, they need to provide engaging, personalised and sustainable travel experiences – with digital technology at their core.

Smooth online booking, intuitive search functions and seamless mobile experiences are key. So too are efficient reservation management tools, trip planners and rating systems. And a willingness to embrace emerging technologies such as VR, AI and the internet of things.

At Flying Bisons, we understand the digital needs of transport and travel brands. And we have the expertise and resources to solve their most complex challenges at scale.
We’ve forged strategic partnerships with the likes of Travelist and OnniBus, optimising their search, booking, checkout and mobile experiences, while shaping their product strategies for the future.

  • → E-commerce Platforms

  • → Digital Strategy

  • → User Research

  • → User Experience

  • → Mobile-first Products

  • → Digital Transformation

  • → Usability Testing

  • → Trends Analysis

  • → User Story Mapping

  • → UX Audit and Heuristic Evaluation

  • → Competitor Analysis

  • → Benchmarking

  • → Analytics

  • → Conversion Optimisation

  • → Sales Optimisation

  • 10+

    User flows refined

  • 400+ hours

    Dedicated to UX auditing, research, strategy and usability testing for Travelist

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